www.rvsnowbirds.com | August/September
FRASERWAY RV WINS WINNEBAGO CIRCLE OF EXCELLENCE AWARD
Fraserway RV in Abbotsford has earned Winnebago Industries’ prestigious Circle of Excellence award for 2010. Created in 1986, the award recognizes select dealers across Canada and the US for excellence in customer satisfaction. Scoring for the award is determined by four categories:
• A Customer Satisfaction Study • A Purchase and Delivery Satisfaction Study • A Sales and Marketing Assessment • A Service Parts Assessment
Earning the Circle of Excellence award is an impressive achievement for Fraserway RV. It means a recognition of its hard work in developing a higher degree of customer satisfaction, superior product knowledge and reliable Service & Parts departments.
Stan Stewart, recently appointed Sales Manager of the Motorized division of the Fraserway RV Abbotsford location said, “It is a true honour for us to receive this award. It means our customers are emerging as the true winners here; they’re benefiting from our diligence and focused attention on their satisfaction.”
Fraserway RV is one of a select number of Winnebago and Itasca dealerships to receive this year’s Circle of Excellence award.
Fraserway RV is part of the Fraserway Group of Companies, which has RV dealerships and Rental Stations located across Canada, plus the Adventurer Manufacturing division located in Yakima, Washington. Demonstrating a heightened ability to listen and respond to customers’ needs, the company has
grown from a small regional operation to an international industry leader with an unrivalled reputation for outstanding service, quality and value. Their friendly and knowledgeable staff in the Sales, Rentals, Parts and Service departments are always quick to respond to any customer need. For over 40 years, their goal has been to go beyond being just another RV company; they truly strive to be remarkable one. This award is one more step along that road.
Mission Statement: We are industry leaders in selling, servicing and renting recreational vehicles and associated products throughout Canada and as a team, do everything possible to ensure our customer’s vacation dreams are realized.
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