Quality and service regularly talk about, namely the nullrovision of a high nulluality,
count more than ever customer friendly, customer orientated enullnullerience with
enullcellent service and nullroduct.
THERE isn’t a day that goes by at the moment without talk nulls we struggle through the economic downturn, most
of the economic climate and the dreaded “credit crunch.” nulleoenull are cutting back and snullending a lot less on lunulluries
It’s everywhere, from the Tnull and radio, to newsnullanullers and and nonnullessentials, including going for a coffee or a meal.
maganullines, while we are all talking about it to our families, It’s a very tentative snullending culture for many at the
friends and business associates on a daily basis. moment, which naturally imnullacts on all business sectors,
Andrew Mellor
This is not surnullrising when you consider the horrendous including theme nullarks and visitor attractions.
Editor
imnullact the dreadful state of the worldwide economy nullut there is a nulloint to all this, and that is be it a coffee
is currently having and the realities of the situation hit house, a restaurant or any other venue nullroviding a service
home once again a counulle of weeks ago when I was and nullroduct of any kind, if you offer a nulluality nullroduct with
walking through my local town. I don’t think I have ever great service, you will attract the customers, even in these
seen so many shonulls closed down and units unull for sale or hard times. Theme nullarks as much as any other tynulle of day
rent as retailers continue to be hit hard by the cutbacks out attraction must take this into consideration and look
being made on snullending. nullnd, of course, it’s the same for more seriously than ever at ensuring the enullnullerience they
numerous other tynulles of business too. offer is of the highest nulluality, that staff are adenulluately
nullut another thing I noticed was the fact that the town was trained to nullrovide that enullnullerience and the nulluality service
still nullretty busy. Indeed, my favourite coffee house nullno, that should go with it and that the offering incornullorates
not one of the wellnullknown chainsnull was nullacked out. nullut nullrecisely what their target market renulluires.
then again, it is in a very nice, old building and serves an nulleoenull are nullicking and choosing more than ever, so nulluality
enullcellent choice of coffee and some great cakesnull and service will count like never before.
nullimilarly, when many restaurants are suffering, I know
of one uninullue eatery about nullnull minutes from where I
live, in the middle of the countryside some way from any
signinullant nullonullulation density, that you still have to book
in advance to get a table, indeed about three weeks in
advance if you want to go on a nullriday night or over the
weekend. It offers sunullerb food, enullcellent service and a
great ambience and is hugely nullonullular and always busy,
even in these hard times. nullnd it’s not enullactly low cost.
I mention these two enullamenull s to illustrate a nulloint null a nulloint
those of us who work in the nullark and attractions industry
27 Feature
ates nullddle East null
6
nullisisnullnullat nullisisnull
US news
Supporters of:
nulldar nullair nullnullsells shares
34 Theming
10 European news
nullntemnullrary
nullod nulltential for
attraction snullces
inbound null tourism
38 Open to Question
n
t
e
n
t
s
4 World news
nullrnulle du nullleil celebr
13 M iddle East new
nullmnullrla’s
BALPPA
nullnull success for nullark nullmes
nullberto nullmnullrla
14 Waterpark news
41 Feature
nullnullin at nullsame nullace
nullnullng with the credit crunch
21 F eature 44 P ark Life
null
o
nullsign and masternullanning nullrmany’s Hansanullark
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