ThehistoricNittanyLionInn,
StateCollege,Pa.
feels that her property offers a special Morgantown, West Virginia, agrees that
historic charm and ambience that can’t personalized service sets a facility like
be found at chain locations.“It’s the story the Waterfront apart from chain loca-
we have to tell. We try and make sure our tions. “A boutique hotel offers individual
guests understand the history of the travelers and companies high level serv-
Nittany Lion Inn and feel the tradition ices and facilities coupled with unique
about this hotel while they are here.” amenities. Guest experiences are exclu-
sive, and visitors are able to identify
Levin also notes that personalized serv- themselves with the hotel property.”
ice sets her facility apart from the big
box hotels. “We offer the same upscale Located nearby Monongahela River and
features as any property,such as technol- just minutes from the West Virginia
ogy, quality of service and food,etc.,in a University Campus, this 205-guestroom
comfortable and warm environment. boutique hotel offers an array of ameni-
Groups expect a unique experience,one ties designed to exceed expectations.
they might not be able to get at a run of
the mill chain hotel and we provide that. “Hospitality is all about experiences,”
They will be treated with warmth, con- says Petter. “Selecting a boutique hotel
sideration, respect and we will make will result in experiences that are far
sure they know that we are thrilled to more unique than staying at a brand-
have them as our guests.” ed/flag hotel property. Individual travel-
ers and groups expect personalized first
Pascal Petter, director of sales and mar- class treatment in an environment that
keting for the Waterfront Place Hotel in exceeds their expectations.”
Mid-Atlantic EVENTS Magazine 15
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