Supply Chain Success story
Aviation logistics
company only has
eyes for tmWare
lobal Eyes was established in software solution could not cope with the volume September last year. After staff from tmWare
G
2000 to provide a complete of orders and did not have the sophistication supplier, Traderman, gave the first
logistics solution for the to provide up the up-to-the-minute information demonstration of the system, Global Eyes
aviation industry. Through a that customers demanded. Data was in realised that the level of capability and
strategically placed network danger of becoming inaccurate, out of date flexibility offered by the solution precisely fitted
of UK bases at London Heathrow, Luton, or even lost. its operational criteria. Due to the high value
Birmingham and Manchester, the company is of aircraft parts, Global Eyes also required an
able to provide a wide level of support for UK Capability and flexibility accurate method of recording and tracking
airline operations. Collections and deliveries Global Eyes needed a replacement solution collections and deliveries. Again, tmWare
are made on a scheduled service basis and that was web-based to enable customers to delivered with its mobile proof-of-delivery
include all the UK’s major airports. However, log-in and place orders. It also needed to be (POD) barcode scanning and location tracking
as Global Eyes continued to acquire an schedule-driven to enable customers to book functionality via compatible handheld devices.
increasing number of high-profile clients, it on the next available schedule slot. Global For Global Eyes, this was the perfect solution
realised that its existing transport management Eyes came across tmWare via the web in to close the gap on missing packages. >>
The devices Global Eyes required needed to be multifunctional; with GPS,
cameras and GPRS, and be rugged enough for intensive use in the field.
46
MANUFACTURING
&LOGISTICSIT March 2009
www.logisticsit.com
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