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Auto ID end user report Analysis
<< customer service; in terms of the quality remembering the original three-digit check In the goods-out loading area, Hendersons
of the products sold through its franchise codes and applying them when products uses MC1990 handhelds together with its
network of Spar stores, the accuracy of may have been picked incorrectly. own RF loading system, which was developed
deliveries and delivery service provided to in-house. This system ensures the right
retailers, and in the way it has helped to Using 3iV, Hendersons has been able to cages are loaded in the right sequence into
improve the bottom line by enabling greater introduce four-digit codes, and reverse order the right vehicles. Finally, as goods leave
operational efficiencies. coding to limit the capability of operators to the warehouse, an ePOD proof of delivery
remember the digits and introduce errors system is used, which uses MC70 EDAs
At each stage in Henderson’s to track the whereabouts of
supply chain, Zetes has goods in transit to their final
supplied a data capture destination. The system also
solution to optimise existing ensures retailers receive fully
manual processes. Starting automated itemised delivery
in goods receiving, documentation, and provides
Hendersons uses MC1990 proof that the correct delivery
handheld terminals to has indeed been shipped,
capture the quality, shelf life, thus minimising stock losses.
barcode information on each The ePOD system formed the
product stocked. The Media final part in Henderson’s
WMS system is a light-touch supply chain optimisation
solution developed and programme, and went live
supplied by Zetes. This in October last year.
allows Hendersons to
perform all inclusive product More success on the FMCG
acceptance checks and front can be found at Natures
alerts the company to reject Way Foods, a company
goods that are not fresh to that supplies ready-to-eat
within acceptable limits. It salads to major multiple
also ensures product weights supermarkets and leading
are as displayed and has companies in the food
pre-set parameters for service sector. Auto ID
managing temperature solutions currently being
controls for certain items. used to good effect within
Moving to puttaways and the company’s warehouses
replenishment, handheld are LXE’s MX7 handheld
computers are used to computers and LXE’s VX6
manage the storage of vehicle-mounted computers;
incoming goods either into all originally being
the pick face or reserve recommended to Natures
areas. Hendersons uses four Way Foods by the company’s
vehicle-mounted terminals on ERP supplier, CDC Ross.
forklift trucks and MC1990s Stuart James, head of
to manage the process. business systems at Natures
Way Foods, points out that
For stock picking, most functionality can be
Hendersons uses Voice- run from the devices; such
directed technology based as pick lists, booking raw
on the Vocollect Talkman materials and dispatching.
figleaves.com relies on a bespoke warehouse picking application
and 3iV software from
running on Casio DT-X7 barcode scanning terminals.
Zetes. Voice was initially Natures Way Foods upgraded
implemented in the ambient its system last December
warehouse in 2006, but due to the to implement Advanced Ship Notices for
impressive performance of the system, it into the system. “We were finding workers a major customer. This comprised an ERP
has now also been implemented in the would guess the check digits in an attempt upgrade and replacement of existing
chilled warehouse. Using the 3iV software to get ahead of the system, which meant distribution centre equipment. The company
has brought Hendersons additional errors were creeping into the process trialled a number of mobile devices supplied
functionality in the form of command when they used a correct check code by several vendors to ensure the solution of
manipulation to improve system accuracy. but actually picked the wrong products,” choice could be fully supported by the ERP
In particular it has enabled the company explained Philip Mehaffey, logistics system. Technical tests took place, with
to overcome the problem of pickers manager at Hendersons. particular emphasis on determining the >>
10
MANUFACTURING
&LOGISTICSIT March 2009
www.logisticsit.com
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