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of pressure on the shipper to quickly find an can automate the process of ensuring your
alternative carrier, risking delays. And delays partner carriers are immediately informed
will likely mean additional costs.” In addition, of each order requirement as they happen,
Bosse emphasised that, by dedicating much giving them the opportunity to accept the
of their time to chasing carriers, staff are not order within the rules of the shipper’s pre-
able to undertake other important tasks such determined criteria.” Fouéré added that DCA
as identifying a new partner, making sure that can effectively lift the burden of variability and
a business issue is resolved faster or dealing save the shipper time and money in terms of
with other emergencies as they occur. “DCA labour cost and alleviating time spent phoning
automates the entire order process, freeing or faxing couriers.
up the shipper’s human resources, in terms
of better time management, and mechanical Difficult routes
resources; for example, ensuring that a fax DCA can also add value when a shipper
that is regularly used to send transport orders
Harold Bosse: DCA automates the
needs to send goods via more cumbersome
entire order process, freeing up the
is freed up to handle other important
shipper’s human resources, in terms
or distant routes. “Shippers need to have a
documentation,” he said.
of better time management, and
system in place that will automatically allow
mechanical resources.
them to guarantee capacity to their end
High variability customers, even if the route is long or difficult
DCA is a solution that has been developed and a delivery of only a single truck load is
predominantly, but not exclusively, for variable order volumes on a weekly basis. required,” said Fouéré. “DCA solves this
companies that can provide full truck load. A customer’s order for, say, yoghurt might problem by broadcasting an available order
Fouéré points out that DCA’s main value is for amount to one hundred truck loads in one to a select number of carriers simultaneously.
companies that deal in large volumes and week and then twenty truck loads the next. Then, the carrier that reacts first can secure
whose orders are highly variable in terms of DCA can be an invaluable help in cases such the order.” And, adds Fouéré, because the
volume or point of destination. “For example, a as these. You don’t need to have one member carrier is already an approved carrier and has
fast moving consumer goods supplier is likely of staff working to full capacity one week and agreed terms beforehand, quality of service is
to have to deal with multiple destinations and doing little or nothing the following week; DCA guaranteed to the end customer. circlesolid
Value creation
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MANUFACTURING
March 2009 &LOGISTICSIT
41
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