p71 jobs mar6 4/3/09 15:08 Page 71
Jobs
Olivia Hemmings
020 7921 8004
ohemmings@ttglive.com
For the latest vacancies, visit ttglive.com/jobs
TTG ’s careers page gives you tips on how to develop
your skills and climb the travel ladder, plus the latest
on the jobs market and news of people on the move
Michelle Hart (left) and Tracie Logan
Rules of engagement
People on the Move
A RECENT Gallup survey has revealed
that companies need to do a lot more
C
things move faster. There’s quicker deci-
AREER
sion making, less checking up, more ini-
Tracie Logan has joined Gold Medal as new busi- to engage with their staff. The findings
AD
VICE
tiative and accountability.
ness development manager for Scotland and North- showed: One manager told me she read every
ern Ireland. She moves from Continental Airlines communication that left her department
in Glasgow where she was area sales manager. ■ 29% of staff are engaged: working with as she worried staff would make mistakes.
passion and a connection to their company. Apart from the waste of resources, her people lost
Teleticket has promoted Michelle Hart to head of They drive innovation and move the firm forward. confidence in their own ability and refused to take
aviation for the south-west area, where she will ■ 56% are not engaged: they are spectators initiative or accept responsibility.
help support local agents. rather than players. They put in the hours at
work but not energy, commitment or passion. Steps to engineer engagement
Page & Moy has welcomed Hannah Wilkinson to ■ 15% are actively disengaged: not just unhappy ■ Clearly communicate workplace expectations
its agency sales team. Wilkinson first joined the at work, but also showing a negative attitude. and guidelines for professional behaviour.
operator in 2006 within the direct marketing They seek to undermine and cause unrest. ■ Make only the minimum number of rules and
team. She will be responsible for a new communi- policies needed to protect your organisation
cations strategy focusing on agent relationships. The fact that only 29% of staff are engaged legally and create order in the work place.
should worry employers. Successful business ■ Actively encourage learning and growth at
Europcar has promoted Mark Cotteril to manag- relies on engaged employees because they are work.
ing director of Europcar Group UK. He succeeds more motivated, productive and profitable. They ■ Involve staff in identifying organisational val-
John Leigh, who recently became chairman of create stronger customer relationships, are more ues and mission statements.
Europcar UK. supportive of colleagues and stay longer with ■ Don’t keep people in the
their company. In short, they contribute to dark. At times of eco-
Starwood Hotels & Resorts has appointed Eva improved management and business processes. nomic uncertainty,
Ziegler as global brand leader of W Hotels World- you must communi-
wide. She was previously global brand leader of Encouraging engagement cate more, not less.
Starwood’s Le Meridien brand. So how does a company encourage employee en- ■ Reward those who
gagement, and reduce a culture of “them and us”? make improvements
Kayak.com has named Giorgos Zacharia as chief The answer partly lies in trust. With trust, in their work.
scientist. With a Ph.D in computer science, he will
improve speed, personalisation and efficiency Hoda Lacey offers performance development solutions and is
across Kayak.com brands. chair of marketing body Cimtig. Email hodalacey@aol.com
be happy
It’s 7am! The dreaded sound of your alarm kicks in. It’s time for another day at the office.
You would rather stay in bed but you need to catch the train for work to do a job that is
unchallenging and underpaid. Where you are undervalued. You feel fed up. You dislike your
boss and there is no chance of a promotion… you wish it was the weekend… sound familiar?!
Then stop wishing your life away! Its time to turn your career around and find the perfect role
that will make you happy! Happiness is the key to your success.
For full details and to view our extensive range of vacancies visit us at
www.newfrontiers.co.uk 0845 202 2222
06.03.2009 71
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