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p37 Knowledge mar6 3/3/09 17:59 Page 1
for you and your business
ttglive.com
LOOK NORTH.
You’re hired
All the latest product news and selling tips.
Apprenticeship
guide, p38
from the Nordic region, p55.
Last week’s launch of
National Apprentice
Week highlighted the
importance of
such schemes
and why now is
the best time to
invest in new
blood
On the Road
Sarah-Jane Barnett, p40
Travel 2’s Sarah-Jane Barnett reveals
her passion for Gavin and Stacey, and
a fondness for ornamental hedgehogs
Mystery Shopper
in Dundee, p42
Our mystery shopper heads to Dundee
to challenge two high street agents
and two websites to find a
five-night Northern Lights
break in Finland
Selling from Home including luxury sales,.
career progression, and supplier/agent Q&As, p44.
Day in the life p72
Gillian Brett from Westoe Travel advises
a disbelieving customer that they still
need a passport for a cruise!
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