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n Setting standards n •
How CompTIA’s certifications are helping UK IT companies become industry leaders
CompTIA works with organisations across the IT channel to improve customer service and standardise best practices through improved certification and training. CompTIA Trustmarks provide industry ‘gold standards’ that are helping businesses break into new markets, evolve their offering and in some cases, double revenues.
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Adrian Williams: Accredit UK Trustmark+ has been crucial to success
oday’s business climate is tough, and being an industry leader is no longer simply based on providing a great product at a competitive price. To
truly differentiate themselves, companies need to build a great reputation and prove their commitment to best practice and excellent customer service.
At CompTIA, we believe in helping every businesses reach its highest potential. In order to help meet this goal we have created a range of industry trustmarks. Tese are designed as external credentials that will help your company stand out as a leader with proven best practices and consistent customer service.
Want to stay ahead of the shoal?
CompTIA Trustmarks demonstrate that your company has committed to excellence and in following a robust code of practice that meets or exceeds the industry standard level of service. The Accredit UK Trustmark+ also provides the assistance of a consultant to help you prepare for and pass the independent audit needed to gain the standard, along with the proven business improvement and growth benefits of the standard itself.
To begin your accreditation today, or enquire about a membership and Trustmark bundle, contact Leanne Johnson on
ljohnson@comptia.org or Kris Nagamootoo on
knagamootoo@comptia.org. To receive a 20% discount off CompTIA Membership and a Trustmark voucher use promo code TB2014 (valid for the IT Business Trustmark and Managed Print Trustmark).
Leanne Johnson | 0207 330 6066 |
ljohnson@comptia.org Kris Nagamootoo | 0207 330 6062 |
knagamootoo@comptia.org
You can see more about CompTIA and the UK Channel Community at
www.comptia.org/uk 26
Tech-Wales is an IT solutions provider based in Swansea, since having the Trustmark+ it has doubled its annual revenues. Originally awarded the CompTIA IT Business Trustmark in April 2013 after work with Software Alliance Wales, CompTIA and an independent assessor, it went on to earn the CompTIA Accredit UK Trustmark+ in August 2013.
Te company’s MD, Adrian Williams says ‘Since having all the right procedures in place, it feels like a huge weight has been lifted and we’ve been able to focus more on evolving the business and working towards achieving our company vision. In just over two years we’ve been able to break new markets, win new contracts and recruit some great new staff – there is no question that our CompTIA Accredit UK Trustmark+ was crucial to this success and long may it continue!’
In the UK we are focusing on three trustmarks; the IT Business Trustmark, the Accredit UK Trustmark+ and the Managed Print Trustmark.
• Te IT Business Trustmark is given to companies that successfully demonstrate their ability to provide quality service and sound business practices
• Te Accredit UK Trustmark+ is awarded to those who show their ability to develop and deliver first-class ICT solutions and services to their customers and prospects
• Te Managed Print Trustmark helps you stand out as a company that is committed to providing the best service for the lowest cost, improving efficiency and offering innovative services for your customers.
In addition to Trustmarks, CompTIA offers a variety of industry research and practical business tools to help members become leaders in their field, on everything from buying cloud services to profitable partnering. Our regular networking events give members the opportunity to discuss the latest channel developments and challenges with peers.
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