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MAY/JUNE 2013 INSIDE THIS ISSUE For buyers and arrangers of business travel and meetings FEATURES
30 Rail travel Charting the changing face of the domestic rail market
64 Management information A look at how best to use data to back up your travel programme
Post Trip Data
80
68 Serviced apartments This maturing accommodation sector is gathering momentum
78 Mobile technology How to make the most of mobile apps and keep travellers in policy
80 Business class Why airlines continue to invest in their premium class cabins
THE KNOWLEDGE
Supplier Data
6 How to... outsource business travel 8 APD takes the 'great' out of Great Britain 10 How... the market works 12 Why airline alliances make sense
REGULARS
14 Question Time How to build trust with suppliers
24 The Debate Should focus shift to the business traveller?
26 The Conversation With Susan Hopley of The Data Exchange
103 Reality Check Product reviews by those in the know
THE REVIEW 26
47 Sixteen pages of top news stories, trends and developments, plus updates from the ITM, ACTE and MIA
DEPARTURES
91 On business in... Amman 92 Meeting in... Southampton 94 Flying to... the BRICS nations
64 68 06 24
EVENTS 18 The Business Travel Conference preview
“Business travellers have the tools to behave more independently as consumers, but they’ll make good
decisions if they understand how and why they should do so” So says Chris Crowley of BCD Travel in our Debate feature on pages 24-25
94 78
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THE BUSINESS TRAVEL MAGAZINE
THE BUSINESS TRAVEL MAGAZINE 3
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