This page contains a Flash digital edition of a book.
The Business Travel Conference 2013 SPEAKERS


TBTC 2013 CONFERENCE PROGRAMME – JUNE 4TH & 5TH 6.45pm TBTC SEATED DINNER & PARTY


Monday 3rd June 7.45pm EARLY ARRIVALS RECEPTION


Tuesday 4th June 7.00am Breakfast in the Novotel restaurant for delegates who arrived Sunday evening.


8.45am REGISTRATION AND EXHIBITION OPEN FOR NETWORKING. Refreshments and croissants served in exhibition hall


9.35am Welcome to TBTC & objectives of A New Dawn For Business Travel Management from Gill Upton, editor of The Business Travel Magazine


9.45am CONFERENCE SESSION 1: Agents of change A travel management company can provide category knowledge on all controllable spend and help you make better informed decisions to fine-tune your company's managed travel programme. This session is for all levels of buyers, who learn about the clear objectives, tight SLAs and sometimes transparent fees that TMCs offer.


10.45am NETWORKING AND REFRESHMENTS IN THE EXHIBITION ZONE


11.45am WORKSHOP 1: Data: your most powerful tool Leverage your travel spend with suppliers by consolidating the data at hand – from your TMC, payment solution, corporate card and other sources – to strengthen your hand around the negotiating table. This session offers a helping hand to travel bookers, arrangers and junior travel managers on where to find the data, what reports to ask for and how to use it to your company's best advantage.


12.30pm NETWORKING AND LUNCH IN EXHIBITION ZONE


2pm WORKSHOP 2: Swapping partners Getting the right supplier on board can be a fraught and lengthy process but the right preparation, including pre-qualifyer questionnaires and face-to-face meetings, can result in a seamless RFP.


3pm 4pm


NETWORKING AND REFRESHMENTS IN THE EXHIBITION ZONE


CONFERENCE SESSION 2: Tools of the trade Moving straightforward point-to-point travel bookings online will help reduce costs and also helps improve compliance to preferred suppliers and travel policy, and introduces demand management. This session offers a step-by-step guide to self-booking tools for the uninitiated.


4.45pm NETWORKING – Drinks in Exhibition Zone 5.30pm PRE-DINNER DRINKS


Wednesday 5th June 7.00am BREAKFAST IN THE NOVOTEL RESTAURANT FOR DELEGATES WHO STAYED ON MONDAY NIGHT


9.00am REGISTRATION AND EXHIBITION OPEN FOR NETWORKING Refreshments and croissants served in exhibition hall


9.30am WORKSHOP 3: Carrot or stick? Do you penalise bad behaviour or reward good traveller behaviour? A guide to travel policy and compliance, from content, format and getting stakeholder engagement, to how to deal with maverick travellers that don’t toe the company line. This session is for all levels of buyers.


10am 11am


NETWORKING AND REFRESHMENTS IN THE EXHIBITION ZONE


CONFERENCE ADDRESS Virgin Atlantic Airways, TBTC’13 main sponsor


11.10am CONFERENCE SESSION 3: Deal makers It’s a buyer’s market but the increasing complexity of the hotel and air sectors dictate sharper negotiating skills to understand spot buying, BAR rates and getting the likes of fuel surcharges, ancillary fees, wifi and breakfast in the deal. Advice on offer in this session is appropriate for smaller and larger buyers alike.


12pm NETWORKING AND LUNCH IN EXHIBITION ZONE


1.15pm CONFERENCE SESSION 4: Expense management This conference session offers a guide to virtual/V cards, lodge cards and corporate cards that can create a joined-up process between travel and expenses, and provide total trip cost visibility. This session is suitable for all travel buyers.


2.00pm NETWORKING AND REFRESHMENTS IN THE EXHIBITION ZONE


2.15pm OPEN FORUM Meetings management: How to begin the journey Mirror the cost savings in transient travel with those in MICE by gaining visibility of spend, utilising internal meeting space, creating a policy and employing technology for the labour- intensive elements of events such as delegate registration. It’s all do-able, if you know how, and this is your chance to learn from the experts.


2.45pm CONFERENCE SESSION 5: Main Keynote Speaker Our keynote will speak on what’s likely to happen to your travel spend in 2013-2014 from key insights into the global economy and eurozone crisis. Sponsored by Egencia.


3.45pm FULL CIRCLE Wrap up and prize draw


This year’s conference sessions have been made to measure! We asked previous delegates just who they would like to hear speak and what topics they wanted covered. Based on that feedback we’ve created this unique programme. Heading up the event is our keynote speaker Stephen Hammond, Parliamentary Under Secretary of State for Transport and Conservative MP for Wimbledon. Stephen Hammond was elected as an MP


in 2005 and in the same year became Shadow Minister for Transport, a position he held for his entire time in opposition, and during which he played an instrumental role in formulating flagship policies such as the Conservative Party’s ‘Rail Review’ and its strategy for a new high-speed rail network for the UK. He was appointed Parliamentary Under Secretary of State for Transport in September 2012. He’s at the heart of the UK’s burning


transport issues including Air Passenger Duty, high-speed rail and airport capacity. And as a serving minister in the current coalition government he will be able to take the lid off the internal workings of government and advise how best the business travel industry can make themselves heard through lobbying and thereby shape government agendas. In addition, the targeted topics of the


conference sessions will all be run or led by experts in their field. Speakers include: Dave Bishop – Portman Travel Will Hassler – PWC Angela Smith – Carillion Geoff Allwright – Airbus Kim Hutchinson – Hitachi Data Systems Keith Coleman – FriendsLife Margaret Birse – Serco Chris Crowley – BCD Sarah Ockendon – John Lewis Partnership Jon West – HRS


HEAR FROM THE EXPERTS


20 THE BUSINESS TRAVEL MAGAZINE


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108