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advice in order to justify the additional time and expenditure. If your franchise is underperforming, the franchisor may be prepared to negotiate a payment holiday  that it needs to exercise its rights in the franchise agreement. Franchise agreements often provide that the franchisor is entitled to reduce a territory and or appoint a manager to assist if a business is struggling. If your franchise business is faltering you   sand and obtain professional advice as early as possible.


!"# !"#$%&#'%(%)*+)&$% ,-./%/0%,-#'&"12.-%  /0%3421')225


!567# 6768%


!(79(8:;8 is senior franchise development consultant at The Franchise Development Centre


!$#% responsibilities of a franchisor is


not only to conduct initial training of franchisees, but also to offer ongoing help and support to their franchisees in the operation of their businesses.


 visit the franchisee in their territory in order to identify areas of strength  the business. This may include business planning, technical issues, customer relations, sales, and any other element of the business as    the business is being operated according to the system and to the franchise operating manual.    franchisor, identifying areas of need, and the actions required to improve business performance. This could include additional training, re- focussing on core systems, setting targets for number of sales calls, or any number of other actions that could improve performance and 


 other franchisees, the franchisor   poor and under performance. They   be able to share these experiences    should be able to help to improve the performance of each and every franchisee, so long as the    in the systems and procedures of the franchise.


 franchisor is the consistency of  system is often high on the list of   tools required to run a successful clone of the franchisor’s business. 


01)2(*2%3.2(,4-


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November 2012 | Businessfranchise.com | 19


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