ONBOARD ENTERTAINMENT
Novo gets onboard with Thomas Cook
UK-based Novo Ivc has installed its innovative onboard retail technology for Thomas Cook.
Already used by British Airways, Virgin Atlantic, Tourvest Duty Free, Alpha Flight Services, Newrest Catering and Air Berlin, the Novo flagship system includes the first fully UK accredited chip and pin solution and transfers encrypted data to and from the acquiring bank and Alpha’s back office system.
In parallel to the on-going development of its new systems Novo has created a structure to support all major industry hardware platforms running the Novo SkyPOS software. “We have been contacted with increasing frequency by airlines asking us to support alternative hardware platforms, often as a short term measure, and felt that we should do everything possible to meet that requirement,” said Tim Clifford, divisional director Novo Ivc. “We have been working hard to secure hardware maintenance agreements and also to enhance our development platform to the point that it is very object orientated and basically hardware agnostic. As a result of this we can sit down with any of the industry retail teams and make a sensible proposal to look after their on-board systems without huge financial or logistic implementations.” Novo’s flagship innovation SkyPOS, the latest version of the industry’s most tried and trusted in-flight software is used daily on over 5,000 flights and has been chosen by over 40 airlines worldwide.
www.novoivc.com
Novo brings retail technology onboard
BoardConnect gets go ahead in Europe
Condor will be the first European airline to offer its passengers a wide range of video and audio on demand as well as other content during a trial period on board a Boeing 767-300. The installation follows the issue of a Supplemental Type Certificate (STC) by the European Aviation Safety Agency (EASA) which has issued a Supplemental Type Certificate (STC) for the installation of Lufthansa Systems’ BoardConnect.
The installation of Board Connect on board an aircraft consists of a server with a 3G modem and five access points in the cabin. Passengers can access content using their own laptops, tablet computers, smartphones or any other WiFi-enabled device.
Commenting on the installation, Norbert Müller, head of programme management BoardConnect at Lufthansa Systems said: “The fact that BoardConnect can now be used in Europe sends an important signal to the market that is closely observed by many airlines.” In addition to containing numerous entertainment features, the BoardConnect solution from Lufthansa Systems enables airlines to offer new forms of customer communication, information and services, for instance in connection with their on-board shops. BoardConnect is unique in that it allows airlines to address passengers individually with the system. The new services thus put Condor in a position to potentially tap additional sources of revenue.
www.lhsystems.com
Onboard entertainment trials for Condor
Onboard solutions from Norbert
Norbert Dentressangle has launched ‘On-Board Logistics’, a new suite of aviation, rail and port-side logistics solutions. On-Board Logistics will provide a range of solutions to customers including food service companies, cruise line operators, airlines and airport operators, from chilled handling and distribution, to the screening and processing of cargo, catering and retail products being transferred to airports, aircraft, trains, ferries and cruise ships.
It will also include Norbert Dentressangle’s global freight management, customs clearance and chilled perishables handling activities; as well as security screening, storage, handling, order picking and assembly, co-packing, labelling and distribution.
Norbert Dentressangle operates four multi-temperature, multi-customer port- centric consolidation centres, including the Perishables Handling Centre at Heathrow Airport, Europe’s largest chilled air-freight handling centre.
At Manchester Airport, the company operates a retail consolidation centre which processes and security screens 1.3 million units per annum for delivery to more than 50 airside retailers across the airport’s three terminals.
ww.norbert-dentressangle.co.uk
Logistics for food service companies
www.onboardhospitality.com 61
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