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Contents


Inside this issue...


INDUSTRY UPDATE 06-12 Industry Update


FEATURES


16 Trolleys 54 Headphones SHOWS AND CONFERENCES


14 IFSA Preview 63 APEX Preview 68 IFSA Exhibitor Listings 80 APOT Review and Gallery 84 ARC Review 90 Lunch! 90 ITCA Abu Dhabi


SPECIAL REPORTS


33 Frozen meals - Frankenberg 34 Catering matters - Flying Food Group 38 Snacking - Go Picnic 41 Delta Airlines 45 Alaska Airlines


ONBOARD ENTERTAINMENT


60 News 64 Smart Talk 66 History of Onboard Entertainment


REGULARS


24 Jeremy 26 Chef - Rocky Mountaineer 30 In person - Crystal Cruises 42 Industry comment 46 Green issues 50 Four Corners 52 Wine 86 People on the move 88 New products 90 Future events


26 CHEF


Fine dining across the Rockies Producing fabulous food for a fine dining restaurant from a small galley on rails does have its challenges. OnBoard Hospitality takes the Rocky Mountaineer across Western Canada and meets its sous chef.


66


ONBOARD ENTERTAINMENT


The evolution of IFE Inflight entertainment is nothing new. In fact it has been flying around since 1921 when Howdy Chicago was premiered on an amphibious Aeromarine Airways flight as it flew aound Chicago.


45 NEXT ISSUE


• ITCA Abu Dhabi Preview • IFSA Review


16


• APEX Review • AIX Review • Kids in the Air


SPECIAL REPORT


Sourcing the Sauce Carbon footprint is a hot topic around the world and Alaska Airways is playing its part in keeping this to a minimum by locally-sourcing ingredients for its buy-on-board meals. The airline is also seeing sales that are up by 70%.


88 REGULAR


New Products It’s all fun and games on board thanks to an exciting new range of toys and puzzles. These, and many more, new products are featured in this issue of OnBoard Hospitality where we review the pick of the bunch.


COMING UP


ITCA 2012 Conference and Trade Show in Abu Dhabi, November 26-28 2012. We look forward to seeing you there


www.onboardhospitality.com 3


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