by automatically printing out logbook entries. “They aren’t having to go to a Word document and retype the work order information,” Steinbeck said. “The system will automatically print their logbook entries with the company’s tailored Return To Service statement. In the end, we need to ensure that our tracking services and the aircraft’s logbooks are saying the same thing.” Whether you’re tasked with maintaining
one aircraft or 100, if a shop can shave an hour or two off of each technician’s time every day and increase the accuracy of maintenance recordkeeping by switching to an online electronic tracking package, it’s well worth the investment.
Good Business for MROs and FBOs
While the majority of today’s online electronic maintenance tracking service providers has built their business around larger commercial and business aircraft, there are plenty of benefits available to smaller maintenance shops and individual owners. As an aircraft owner faced with the ever-
increasing need to more efficiently track the maintenance costs of his Cessna 210, Andres Darvasi liked everything about the current online offerings except the cost. So he created his own service called Flight and Aircraft Services Tracking, LLC (www.
fast-flight.com), which is designed for smaller aircraft and operators. “I tried the Excel spreadsheet rout, but found it frustrating and it never provided me with the information required in a decent printable form,” Darvasi said. “The FAST system allows the pilot/owner and their maintenance shop to keep track of their aircraft’s maintenance including time or calendar limits on components, last services performed, ADs and SBs, etc.” “I have a link to the FAA website,” he said. “You just enter the aircraft’s information, engine and propeller type and the FAA will automatically send you any ADs.”
While the typical owner/operator can’t actually do any of the compliance work, Darvasi said that just knowing what needs to be done and when is a huge benefit. Simple education is a big reason the operator of any size aircraft should want to be connected to some type of online maintenance tracking service. “What we’ve found time and time again is that customers come in to a maintenance facility not really having
a full understanding of everything they need to have done,” Steinbeck said. “What happens then is you have blown expectations.” “The value proposition to a smaller maintenance shop or FBO is an informed customer,” he said. “The aircraft owner – whether he has a 172 or a G550 – can log on and see what maintenance tasks need to be performed on his aircraft and when.
Along with their subscription, they can get the advice of one of our A&P’s if they want it. It’s like having a director of maintenance on staff.” “We want to bridge the gap between the owner/operator and the maintenance facility with good, easily accessible information,” Steinbeck said. “Push one button and get a list of the tasks that need to be done in whatever the forecast period you want to look at.”
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Aviation Maintenance |
avm-mag.com | April / May 2012 49
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