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EDUCATION PROGRAMME


PANEL DEBATES Tuesday 7th February, 1110-1200 Forecasting forum – where is the cost of travel going in 2012? Speakers: Prashanth Kuchibhotla, director, global consulting advisory services, Amex Business Travel; Sarah Makings, European category manager procurement, KPMG; Johnny Shingles, managing director, Egencia.


Tuesday 7th February, 1450-1540 The distribution revolution – good or bad news for travel buyers? Speakers: Jerry Dunn, distribution development manager, easyJet; Bill Brindle, business technology and distribution director, HRG; Mark Cuschieri, executive director EMEA travel management, UBS and Chairman of Industry Affairs, Institute of Travel & Meetings.


Wednesday 8th February, 1110-1200 Can your air programme survive airline consolidation? Speakers: Richard Tams, head of UK and Ireland sales and marketing, British Airways; Paul Wait, general manager sales, Virgin Atlantic Airways; Toni Goth, head of global travel management, Allianz; Peter Glade, director of sales and market development, Star Alliance. Wednesday 8th February, 1450-1540 Is travel policy dead? Speakers: April Bridgeman, senior vice president, BCD Travel; Rob Hughes, EMEA travel and expense programme manager, Salesforce. com; Michael Hill, European travel manager, The Coca-Cola Company.


CASE-STUDY SESSIONS Tuesday 7th February, 1330-1420 Hotels: why I use a travel management company/why I use a hotel booking agency Tuesday 7th February, 1610-1700 Tackling ground transportation Wednesday 8th February, 1330-1420 Get more out of hotel contracts Wednesday 8 February, 1610-1700 How I launched a strategic meetings management programme


MASTERCLASSES Tuesday 7th February, 1110-1200 Going global – what works, what doesn’t? Tuesday 7th February, 1110-1200 Making the business case – driving internal buy-in to your strategic meetings programme


CONFIRMED EXHIBITORS SO FAR…


ABBA Hotels • Advanced Payment Solutions • Air Astana • Akkeron Hotels • Amadeus UK • American Express Global Business Travel • Arik Air International • Ascott Hospitality Management • Atos Origin • Barclaycard Commercial • BCD Travel • Best Western Hotels • Bridge Street Accommodation • Cabfind.com • Capita Business Travel • Carlson Wagonlit Travel • City Apartments Ltd • Citybase Apartments • Click Travel • Concur Technologies • United Airlines • Cotels Serviced Apartments • Cotswold House Hotel & Spa • Cvent • DataFlexNet • Dolphin House, Mantilla Ltd • East Coast Main Line Company • Egencia • Egyptair • ESA - Executive Serviced Apartments • Ethiopian Airlines • ETS World • Evolvi • Exclusive Hotels • Finnair • First Capital Connect • First Scotrail LTD • Flybe • Frasers Hospitality UK Limited • Go Native • GP Solutions • Grand City Hotel GmbH • Heathrow Express • Hitchhiker Gmbh • Hong Kong Airlines • Hospitality and Events North • Hotel Jalta a.s. • Hotelscene • Hotelzon UK Ltd • House


of Modern Living • HRG • ISO Gmbh • Japan Airlines • Jigsaw Conferences Limited • Jurys Inns Group Ltd • KDS Travel • Kings Ferry Travel Group (Coach Hire Connections) • Lindner Hotel AG • Logical Transport Ltd • Londonup • Maxwell Lucas • Micros • Oakwood Worldwide • Oman Air • Omega World Travel Limited • PA Club • Parker Car Service • Pestana Chelsea Bridge Hotel • Premier Apart- ments • Premier Inn • ProCon • Protea Hotels • Puppy Power Sockets • Sabre Travel Network • Signature Cars • Sixt Rent a Car • Skyline Worldwide Apartments • St Ermin's Hotel • stayCity Apartments Ltd • Supercity Ltd • Supranational Hotels • Sustainable Opportunity Solutions Ltd • TAM Airlines • The Apartment Service • The Corporate Team • The Oxfordshire Resort • The Serviced Apartment Company SACO • Think Apartments • transfer4me KG • Travel Visa 24 • Traveldoo Technologies • Travelodge • TRAVELSAVERS Worldwide Independent Network • Traveltime • TRX • Venue.directory.com • Virgin Atlantic


Tuesday 7th February, 1330-1420 How to negotiate with airline alliances Tuesday 7th February, 1330-1420 I want to integrate my travel data Tuesday 7th February, 1450-1540 Hotel deals – is it time for a radical re-think? Tuesday 7th February, 1450-1540 Risk-managing your meetings programme Tuesday 7th February, 1610-1700 Is it time to let travellers do what they want? Tuesday 7th February, 1610-1700 Integrating a booking tool and expense management system Wednesday 8th February, 1110-1200 Holding your travel management company to account Wednesday 8th February, 1110-1200 Meetings technology – what works, what doesn’t Wednesday 8th February, 1330-1420 Developing world, developing costs – managing travel to/from BRIC countries Wednesday 8th February, 1330-1420 Improve your travel programme with KPIs Wednesday 8th February, 1450-1540 Meetings maturity – moving up to the next level Wednesday 8th February, 1450-1540 Sustainability – where to now? Wednesday 8th February, 1610-1700 Getting more out of your travel technology tools Wednesday 8th February, 1610-1700 In the eye of the storm – managing a public sector travel programme


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