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Feature: Travel Management Companies TMC WHO'S WHO 2012

Gray Dawes Travel Turnover: £34million Number of annual transactions: 105,897 Size: 52 full-time equivalent staff in Colchester and St Helier Profile: Gray Dawes is one of the UK's leading independent corporate travel management specialists. With a national presence, we provide a high quality, flexible travel and expense management service together with account management, carbon emission and management reporting and event management. Specialist sectors served: Operates across all sectors New business contact: Sue Tasker Tel: 08448 553710; See:

Grosvenor Travel Management Turnover: £75million Number of annual transactions: 150,000 Size: 60 staff in City of London and Sutton, Surrey, offices, plus implant in Sierra Leone Profile: The only TMC in London with continuous 20 years of management experience. The best travel consultants providing the best business advice fares to longstanding clients. Dedicated account management; discretion assured; like-minded affiliates around the world. Complimentary 24-hour support. Specialist sectors served: Finance, energy, security, media, private client markets New business contact: Dominic Joyce Tel: 0207 8022 2131; See:

Hillgate Travel Turnover: £152million Number of annual transactions: 345,000 Size: 165 staff in three locations – London, High Wycombe and Newport Profile: A true independent and part of the GlobalStar network – leading the way in offering technological innovation backed by a unique quality service, ably demonstrated by the launch of the UK’s first business travel search engine in 2011, Hillgate GateWay. Specialist sectors served: Long recognised as a City sector specialist but experiencing growth in diverse sectors, from online gaming to European manufacturing New business contact: Julian Munsey Tel: 020 7753 8811; See:

Hogg Robinson Group (HRG) Turnover: In the region of $16billion worldwide Number of annual transactions: Not disclosed Size: Nearly 2,000 UK employees; c.12,000 worldwide. Profile: HRG is the award-winning international corporate services company. Established in 1845, HRG specialises in travel, expense and data management underpinned by proprietary technology solutions and products. With a worldwide network of over 120 countries, HRG provides unparalleled local knowledge and global expertise. Specialist sectors served: All sectors of industry and commerce, including automotive, engineering, finance, manufacturing, entertainment, oil, gas, pharmaceutical, public sector, retail, telecoms New business contact: Matthew Pancaldi Tel: 01252 881 000; See:

Horncastle Executive Travel Ltd Turnover: £14million Number of annual transactions: 87,000 Size: 43 staff across a Newcastle upon Tyne head office, plus Edinburgh, Norwich, and Gdansk, and various implant Profile: Horncastle is an independent, full-service TMC. We source considered travel options for clients by phone, through a bespoke tailormade system combining both channels. Our services include marine travel, general business travel and highly personalised leisure travel. Specialist sectors served: Include marine and offshore, engineering, manufacturing, transportation, public sector, utilities, automotive, petroleum, agriculture and biosciences New business contact: Shane Swift Tel: 0191 229 2001; See:

Ian Allan Travel Turnover: £47million Number of annual transactions: 170,335 Size: 84 staff in two locations. Global representation through membership of International Travel Partnership Profile: Ian Allan Travel offers clients from its three specialist sectors nearly 50 years of experience. With exclusive fares for the markets we operate in, our focus is to assist organisations to manage their travel budgets and comply with CSR responsibilities. Specialist sectors served: Corporate, SME, academic, charities, not for profit New business contact: Simon Dugan Tel: 01932 255600; See:

Key Travel Turnover: £75million Number of annual transactions: 171,697 Size: 168 staff worldwide, operating from five offices in London, Manchester, Edinburgh, Brussels and Washington DC Profile: For over 30 years Key Travel has been developing uniquely tailored travel contracts, fares and services, to enable the global non-profit community to maximise the value of their travel budgets while managing the safety and security of their travelling employees. Specialist sectors served: Third sector – not-for-profit, NGOs, humanitarian, faith – and academic organisations New business contact: Paul Green Tel: 020 7843 9660; See:

The Lotus Group Turnover: £54million (business travel) Number of annual transactions: 156,765 Size: 70 full time employees in business travel; 500 employees across the group Profile: It’s the skill, knowledge and experience of our people that allow us to meet and exceed the needs of our clients. Our focus is on excellent service and the delivery of best travel solutions at the most competitive rates. Specialist sectors served: A diverse client base, including companies of all sizes in all sectors with a travel spend of up to £3million per annum New business contact: Jean Hopkins Tel: 020 7204 6654; See: www.

Midas Travel Management Turnover: £20million Number of annual transactions: 15,000 Size: 25 staff Profile: At Midas the focus is on delivering a consultative approach to travel management tailored to each individual client. Through effective management of travel policy and delivery of considered travel options, our experienced consultants provide a truly bespoke and specialised service. Specialist sectors served: Finance, media, telecoms, oil, gas, technology, energy, manufacturing, VIP private clients New business contact: Nicola Cox Tel: 0207 440 5300; See:

Munro’s Travel Group Turnover: £48million Number of annual transactions: 14,000 Size: 97 staff based at Aberdeen office Profile: For the last 40 years, we have built our business on the specialised travel requirements of the energy industry. Our turnover comes from our client base of over 300 organisations which range from SMEs to internationally- known oil service and drilling companies. Specialist sectors served: Energy sector New business contact: Cheryl Sinclair Tel: 01224 261800; See:

Norad Travel Group Turnover: £17million Number of annual transactions: 50,000 Size: 26 staff in two travel management centres in Wiltshire and Hampshire, plus satellite offices in Surrey and Kent. Member of the Advantage Focus Partnership. Global representation through ABC Global Connect Profile: Thoroughly expert organisation empowering our collective teams to deliver the “Norad Difference” – nurturing client partnerships though a focussed consultative approach, while optimising efficient booking processes with robust cost-management strategies to deliver measurable return-on-investment to our clients’ travel budgets. Specialist sectors served: Oil, gas, marine, yachting New business contact: Allan Lockhart Tel: 01730 894700; See:

Omega World Travel Turnover: £32million Number of annual transactions: 150,000 Size: 57 staff across three UK offices Profile: Omega World Travel, a global TMC and one of the largest shareholders of Radius, is expert at designing bespoke travel management solutions for organisations wishing to more effectively manage their travel, reach compliance goals and ultimately improve the bottom line. Specialist sectors served: Wide variety of industries New business contact: Francesco Deluca Tel: 0207 0616808; See:

Online Regional Travel Group Turnover: £36million Size: 16 staff in business travel, with offices in Jersey, Guernsey and Isle of Man. 55 staff in total across group Profile: ORTG specialises in providing comprehensive business travel management, combining expertise and specialist knowledge to deliver a tailor-


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