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TMC WHO'S WHO 2012


Chambers Travel Management Turnover: £95million Number of annual transactions: 286,386 Size: 145 staff in two UK offices in London and Glasgow, plus offices in Paris and Berlin. Part of GlobalStar Profile: Chambers is an award-winning independent TMC. We invest in people and technology so we can offer total travel management. Our highly experienced team offers high-touch servicing but our technology focus and investment ensures we can also deliver market-leading tools and services to rival any online specialist. Specialist sectors served: Insurance, legal, finance, pharmaceutical, technology, media, architecture, energy/ utilities, public sector New business contact: Paul Broughton Tel: 020 7429 9600; See: www.chamberstravel.com


Click Travel Turnover: £30million Number of annual transactions: 290,000 Size: 50 staff at a Birmingham head office Profile: One of the UK’s fastest growing TMCs, Click Travel is built on service excellence and technical innovation. Our unique technology provides clients with the content and controls they need to reduce costs, streamline processes and ensure full visibility of their travel programme. Specialist sectors served: Include retail, recruitment, law, public sector, health, financial and insurance services New business contact: Darryl McGarvey Tel: 0844 745 2121; See: www.clicktravel.com


The Co-operative Travel Management Turnover: £130million Number of annual transactions: 883,303 Size: 246 full-time staff in 16 locations Profile: We are the business travel division of Thomas Cook Co-operative Travel. Our business offers a dynamic partner- ship designed to deliver significant efficiency savings and people-based solutions throughout the procurement process, now and in the long-term. We reduce travel spend, safeguard travellers and reduce carbon impact. Specialist sectors served: Public sector, education, legal, professional services, film, TV production New business contact: Jo Strange Tel: 07860 945611; See: www.co-operativetm.co.uk


Corporate Traveller Turnover: £200million (forecast to year-end June 2012). Number of annual transactions: 473,000 Size: 240 staff based in 17 locations across the UK Profile: Corporate Traveller operates locally around the UK, providing a high-touch, one-stop travel service to businesses with a small and medium-sized spend, paying for our service by transaction fees. Clients’ travel spend ranges generally from £50k to £2million. Specialist sectors served: Customer base covers a wide variety of industry sectors including banking and finance, manufacturing, agriculture, consulting, engineering, pharmaceutical, technology and media New business contact: Graeme Milne or Jane Watson Tel: 0800 840 7861; See: www. corptraveller. co.uk


Delta Travel Turnover: £8.5million Number of annual transactions: 60,000 Size: 20 staff across three UK offices, in Manchester, Liverpool and Birmingham Profile: Delta Travel provides specialist travel management services to academic and commercial organisations. As an independent, we offer excellent value, impartial advice and a flexible service. As a member of Advantage Focus Partner- ship, we can match the buying power of global operators. Specialist sectors: Universities, academic institutions New business contact: Ian Smith Tel: 0161 274 3060; See: www.deltatravel.co.uk


Diversity Travel Turnover: £15.7million Number of annual transactions: 30,000 Size: 52 staff between offices in London and Manchester Profile: Specialists in arranging travel for the charity, religious and not-for-profit sectors. With knowledgeable staff offering advantageous charity airfares, organising group travel, booking accommodation, car hire, parking, lounges and processing visas, we satisfy any travel need. Specialist sectors served: Charity and not-for-profit sector New business contact: John Hutchison Tel: 0161 235 5400; See: www.diversitytravel.co.uk


Egencia, an Expedia Inc. company Turnover: Not disclosed. (35 per cent year-on-year growth in gross bookings during Jan-Nov 2011 period.) Size: Over 160 people in offices in London and Manchester Profile: Egencia is the corporate travel division of the Expedia Inc. group, the world’s largest travel company. Egencia has over 5,000 clients, driving cost savings through an integrated online and offline booking model with real-time information. Specialist sectors served: Retail, services, technology, consulting, manufacturing, construction, healthcare, finance, telecoms, insurance, charities and education New business contact: Patrick Gray Tel: 0161 242 5000; See: www.egencia.co.uk


Eton Travel Agency Ltd Turnover: £40million Number of annual transactions: over 125,000 Size: 82 staff in three office locations: Eton, Wokingham and Maidenhead, plus an implant office in Cambridge Profile: Eton Travel delivers the visibility and control for successfully managed travel programmes through demand management and cost avoidance. We can offer a multilingual, multi-currency service both online and offline while delivering the highest standards of customer service. New business contact: Nigel Cleur Tel: 01753 671 757; See: www.etontravel.com


Fair's Fare Turnover: £13million Number of annual transactions: 8,379 Size: 13 staff in one London office


Profile: We specialise in procuring optimum airfare savings in long-haul premium cabins for VIP clients. Specialist sectors served: Finance, media, sport, music New business contact: Linda Peddie Tel: 020 8810 0888; See: www.fairsfare.com


FCm Travel Solutions Turnover: For the first time in this listings FCm has split its entry from sister TMC Corporate Traveller. Due to this restructuring, FCm's total turnover figure is not yet available Number of annual transactions: 915,000 Size: 250 staff working in travel centres across the UK. Global network covers 80 countries with 12,000 employees Profile: FCm blends presence in 80 countries with exceptional local service. Dedicated teams are committed to generating better travel ideas leading to greater savings for national and multinational companies in the medium to large client market. Specialist sectors served: Include automotive, consulting, engineering, finance, healthcare, insurance, manufacturing, media, pharmaceutical, retail, and telecommunications, plus specialist oil, gas and shipping division New business contact: Alex Armstrong Tel: 0208 336 4000; See: www.uk.fcm.travel


Flightline Travel Management Ltd Turnover: Not disclosed. Number of annual transactions: 30,139 Size: 16 staff based in Haddenham, Buckinghamshire Profile: Flightline provide online and offline travel solutions that reduce costs, enhance efficiency, enforce travel policies and improve client cash flow. Our three specialist divisions – Flightline, Rail-line and Hotel-line – deliver outstanding service through knowledge and ability. Specialist sectors served: Defence, food, legal, manufacturing, project management, oil, pharmaceutical New business contact: Jeff Lockwood Tel: 01844 299750; See: www.flightline-travel.co.uk


Giles Travel Limited Turnover: £30million Number of annual transactions: 65,000 Size: 45 full-time staff Profile: We recognise that we’re an extension of our clients’ own organisations – their out-of-house travel department. Providing remarkable savings on policy, time and cost, our multi-award winning service is delivered with our trademark emphasis on the personal touch. Specialist sectors served: Automotive, retail, oil, gas, pharmaceutical New business contact: Richard Priestley Tel: 01494 733480; See: www.gilestravel.com


Global Travel Management Limited Turnover: £24million Number of annual transactions: 40,931 Size: 22 staff in Woking headquarters Profile: We continue to invest in bespoke technology for customers and employees alike. A prime example is our leading role, and first to market, with Travelport’s next generation application, Universal Desktop. All backed up with a highly experienced team of consultants and owner managers. Specialist sectors: Brewing, oil, gas, IT New business contact: Paul Baker Tel: 01483 227 369; See: www.g-t-m.co.uk


28 I THE BUSINESS TRAVEL MAGAZINE


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