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Feature: Travel Management Companies TMC WHO'S WHO 2012


The following listings features only TMCs that responded to The Business Travel Magazine's request for information. They are listed in alphabetical order, rather than by turnover or any other measure. We have respected the request of some TMCs not to publish their turnover figures, and have noted objections from some that these figures are not audited across the featured listings.


ABT UK Turnover: £6million Number of annual transactions: 20,000-25,000 Size: Seven staff, with offices in London and Bath Profile: ABT UK (regional office of ABT Global) has provided tailormade travel solutions to a range of corporate clients across UK and Europe for over ten years. Founded in 1983, ABT Global is a multinational company with over 300 employees. Specialist sectors served: IT, geophysical, telecommunication, financial, medical, recruitment, renewable energy, media New business contact: Ranna-Dey Amin Tel: 020 8438 6704; See: www.abt-global.com


Advantage Business Travel Management Turnover: Combined UK turnover of £1.2billion Number of annual transactions: Not supplied Size: A group of over 200 independent TMCs across the UK, with partners in 20 countries around the world Profile: Established over 30 years ago, Advantage Business Travel Management has over 200 members serving the business travel needs of predominantly SMEs nationwide across all industries. Combined buying power enables Advantage to negotiate among the best airline and supplier deals in the market. Specialist sectors served: Members cover every sector of the economy. Some specialise in certain industries; most members serve businesses in their geographical area New business contact: Sonia Michaels Tel: 020 7324 3932; See: www.advantagebusinesstravel.com


ALTOUR International Turnover: £35million; $1.2billion globally Number of annual transactions: 72,330 Size: 43 UK staff mainly in central London. 75 offices in Europe and US Profile: Altour combines employees with independent contractors operating within the Altour organisation. Clients range from the entertainment sector through to general corporate. Huge expansion in the US over recent years is being mirrored in Europe with plans to continue this trend. Specialist sectors served: Entertainment, media, finance, sports, law New business contact: Nigel Parkinson Tel: 0208 332 6900; See: www.altour.com


American Express Global Business Travel Turnover: Not disclosed Number of annual transactions: Not disclosed Size: 15,000 employees worldwide and an agency network comprising more than 140 countries worldwide including multiple locations throughout the UK Profile: American Express Global Business Travel is an industry leader in business travel and meetings management. It is committed to helping businesses succeed by designing and managing travel programmes focused on maximising return on investment, providing world-class customer service, and online, offline, and on-the-go support worldwide. Specialist sectors served: Accounting, business services, consulting, financial services, manufacturing, public sector, retail, technology New business contact: Alain van West Tel: 01273 693 555; See: http://corp.americanexpress.com/ gcs/intl/unitedkingdom/businesstravel/


Amity World Business Travel Turnover: £13.5million Number of annual transactions: 43,500 Size: 22 staff in one location ‘on the Hampshire Riviera’ Profile: Based at the centre of the Solent business community, our clients enjoy the best of both worlds: a partner relationship with an owner-managed company combining expertise and can-do customer service with the global buying power and leading technology of the Advantage Focus Partnership. Specialist sectors served: ‘Anyone who wants to be looked after’ New business contact: Sarah Vincent Tel: 01489 589958; See: www.amitytravel.co.uk


ATPI Turnover: £230million in the UK Size: Headquartered in London, ATPI employs over 1,400 people in 50 offices around the world, covering EMEA, Australia, USA and South America Profile: ATPI is renowned for its expertise in many diverse business sectors such as oil and gas, shipping, legal, retail and construction and is also a major force in managing some of the world's most high profile MICE events. Specialist sectors: ATP Corporate Travel looks after large- scale clients ranging from public sector to international law firms. ATP Instone holds a world-leading position within the shipping, offshore and oil and gas sectors. ATP Event Experts is one of Europe's largest event companies New business contact: Adam Knights Tel: 0207 111 8673; See: www.atpi.com


Baxter Hoare Travel Turnover: £7million Number of annual transactions: 49,716 Size: 16 staff members in one London office Profile: At Baxter Hoare we are fortunate to be able to draw on over 125 years of experience in the travel industry to be able to offer comprehensive, innovative solutions for the 21st century traveller. Our people understand your business. Specialist sectors served: Public sector, security, medical, food and drink, financial, property New business contact: Adam White Tel: 0207 407 5492; See: www.baxterhoare.com


BCD Travel Turnover: £425million Size: 620 staff. BCD Travel operates with eight wholly- owned Business Travel Centres in London, Manchester, Hull, Liverpool, Maidenhead and Pinewood, plus 17 implants/ outplants and one leisure travel centre. BCD Travel operates in more then 90 countries across the globe with ownership across all major strategic markets Profile: BCD Travel, a BCD Holdings NV company, is a leading provider of corporate travel management solutions, benefiting organisations of all sizes, on every level. We maximise value for clients by simplifying the travel process, streamline travel services to meet their needs and synchronise systems and content to provide best in class services. Specialist sectors served: Finance, media, entertainment, technology, legal, pharmaceutical, manufacturing, marine, SME New business contact: Tony McGetrick Tel: 0207 262 5040; See: www.bcdtravel.co.uk


Business Travel Direct Turnover: £60.8million Number of annual transactions: 180,000 Size: 95 employees in three three office locations Profile: Business Travel Direct is an award- winning progressive, can-do organisation. With a solution suite based on travel domain knowledge, cutting-edge technology and top customer service, we constantly strive to add


value and innovation to a travel programme. Specialist sectors served: A diverse customer base covering SMEs and large corporations in both the private and public sector New business contact: Paul Ford Tel: 01895 450 701; See: www.businesstraveldirect.co.uk


BTP Business Travel Partnership Turnover: £11.6million Number of annual transactions: 25,535 Size: 16 staff in one UK office, plus affiliates in US, Europe and Asia Profile: BTP has a proven track record of delivering an excellent service to our clients. We have partnered with world-leading corporate travel companies in the USA, Europe & Asia in order to provide trusted, seamless travel solutions to companies requiring intense personal service. Specialist sectors served: Fashion, art, finance, legal, charity, technology and manufacturing organisations New business contact: Joel Rouet, Bill Jungius and Karen Storey Tel: 020 8614 9000; See: www.btptravel.co.uk


Capita Business Travel Turnover: £165million Number of annual transactions: 1,256,246 Size: 185 full-time equivalent staff based in Derby Profile: Capita Business Travel offers a unique travel management proposition with no compromise. Group ownership of Evolvi Rail Systems and leading hotel specialist BSI means customers now benefit from specialist expertise across air, rail, hotel and meeting/ conference spend categories. Specialist sectors served: Public sector / police, financial sector, facilities management, legal services, retail, manufacturing, utilities, oil and gas New business contact: Matt Selby Tel: 0871 521 9800; See: www.capitabusinesstravel.co.uk


Carlson Wagonlit Travel (CWT) Turnover: £1.2billion for the UK in 2011; US$24.3billion worldwide in 2010 Number of annual transactions: Not disclosed Size: 1,145 staff across 28 office locations in the UK. Worldwide, CWT employs 19,000 people across more than 150 countries Profile: Carlson Wagonlit Travel partners with companies of all sizes to provide the business travel management service that is right for their organisation, helping them achieve savings, safety, security and sustainability. CWT teams across the country provide a local, personalised service supported by global resources and innovative technology. Specialist sectors served: All major industry sectors, including finance, engineering, media, manufacturing, pharmaceutical, energy, telecommunications and government/public. CWT Meetings & Events, CWT Energy Services, and CWT Solutions Group provide additional specialist services. New business contact: Lesley Collins Tel: 020 3353 0000; See: www. carlsonwagonlit. co.uk


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