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64 76 24 58 CONTENTS DECEMBER 2011


102 Q&A: Service training, development Matthew Smith offers top training tips for service techs


106 Tool Crib IN THE NEWS 8


10 16


RPA Board “enthusiastic” about joining IAPMO group Radiant & Hydronics Council sets aggressive agenda Crown Boiler adds Bimini Buddy course to online school


20 NGWA working on loop-well, ground-source heat pump standards 24 Lead-free leaders: La. Governor Jindal signs lead-free law 28-47 Supplier Spotlight and advertising section 108 Letters to the Editor 110 Movers & Shakers


FROM THE EDITORS 114 Locally produced power an old idea that’s new again


EDITORIAL OFFICES 2165 Shermer Road, Suite A Northbrook, IL 60062 Phone: 847/564-1127 Fax: 847/564-1264, publisher@tmbpublishing.com


OWNER Tom M. Brown, Jr.


CHIEF EDITOR John Mesenbrink


MANAGING EDITOR James Schaible


CONTRIBUTING EDITORS John Abularrage Eric Aune Morris R. Beschloss Richard DiToma Dan Foley Linda Jennings Bob ‘hot rod’ Rohr Ellen Rohr Peter Schor


PRODUCTION MANAGER Cate C. Brown


DIGITAL MEDIA MANAGER Mark Bruno


ADMINISTRATIVE ASSISTANT Sadie Bechtold


SALES OFFICES


MIDWEST, SOUTHEAST, EASTERN CANADA David Schulte, Publisher Phone: 847/564-1127 dave@tmbpublishing.com 2165 Shermer Road, Suite A Northbrook, IL 60062 Fax: 847/564-1264


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PHC NEWS (USPS NUMBER 022-074) IS PUBLISHED 12 TIMES YEARLY BY TMB PUBLISHING INC., 2165 Shermer Road, Suite A, Northbrook, IL 60062; Tel. 847/564-1127; Fax 847/564-1264. No part of this publication may be reproduced, stored or transmitted in any form or by any means, mechanical, photocopying, electronic recording or otherwise, without the prior written permission of TMB Publishing Inc. Phc News is delivered free of charge to qualified subscribers in the U.S. and Canada. Others: U.S., U.S. Poss. and Canada, $100/yr.; two-year annual subscription rate U.S. and Canada, $155; other countries, $200/yr. or $300 for two year (U.S. funds) plus $20 surface postage. Single copies, $15. Periodicals postage paid at Northbrook, IL and additional mailing offices.


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