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talking shop AGENT TRAINING Get on the Las Vegas red carpet


The Las Vegas Convention and Visitors Authority (LVCVA) has launched its new ‘Virtuoso VIP Club’ to reward agents promoting the famous city in the desert. The Club is running alongside the


Las Vegas Virtuoso online training programme, www.lasvegasvirtuoso. com, and offers qualified agents exclusive benefits such as industry discounts and weekly prizes. A weekly quiz gives agents the chance to win room nights, FAM places and Las Vegas themed DVDs and CDs as runners-up prizes, every Friday. Credits will also be awarded to individual agents throughout the year for every Las Vegas booking they log onto the training programme account, giving them the chance to win a place on a summer MEGA FAM to the city in June 2012. Agents who have completed the


Virtuoso online training programme in the last three years can log on and complete the ‘Refresh your


TRAINING PROGRAMME OF THE MONTH


GREAT LAKES OF NORTH AMERICA www.greatlakesnorthamerica training.co.uk


This region is the size of continental Europe and includes U.S. states Illinois, Michigan, Minnesota, Ohio and Wisconsin..


Knowledge’ exam at the end of Module Five. Those who haven’t completed it can find it at: www. lasvegasvirtuoso.com. Those who complete this can register on the new VIP Club website. Winners so far include Liz Mathews,


from Flight Centre and Michael Davies, from Thomas Cook. Both agents have won a place on a Las Vegas fam trip leaving this December. Five runners up won copies of The Hangover on DVD. Log on to win the next prizes. www.VirtuosoVIPClub.co.uk


Elite treatment for agents TRAINING REVIEW Macau insight


The Macau training programme is one of the shorter training


programmes offered by Travel Uni – but this does not imply a lack of information. The modules offer valuable details about not only the casinos, which are so popular with visitors, but also the unique cultural and historical heritage of the island. I was particularly interested in the section on the UNESCO site of the Historical Heart of Macau, which looks really pretty. Macau offers a valuable add-on trip for anyone staying in Hong Kong and this programme gives agents a useful source of information.


Kathy Hudsmith, MD KH Premium Travel


www.traveluni.com It pays to enter our competitions, as


you can see, with a photo from Elite Island Resorts’ latest educational to the Grenadines. Elite's Graham Hawkins hosted 10 lucky agents to the beautiful Palm Island & LaSource


resorts in the Grenadines. The agents were winners of a recent Elite Island Resorts sales incentive and enjoyed non-stop luxury from start to finish: from swimming with turtles in the Tobago Keys to candle-lit dinners on Palm Island to spa treatments and fine dining at LaSource. One agent said: "This is one of the


very best trips I have ever experienced in all my years in travel." The agents were winners of a booking incentive promoted by Travel Uni and Selling Long Haul. www.agentelitetraining.co.uk


AM Resorts hosts pool party


AM Resorts recently hosted a pool tournament at Miss Q’s in Earls Court specifically for Trailfinders agents. The successful event welcomed around 25 attendees who vied for prizes including a seven-night Unlimited-Luxury® stay for two at Secrets Capri Cancun and the same holiday at Dreams Tulum – both in Mexico. www.amragents.net


LEARN MORE ABOUT...


DESTINATIONS Africa: ATTA • Kenya • Namibia • South Africa • Tunisia The Americas: Mexico • Florida • Great Lakes of North America • Las Vegas • Colorado • Miami • Orlando • Quito • Scottsdale • St Pete’s Clearwater • Utah • California • Visit USA Caribbean: Antigua Barbuda • Aruba • Bermuda • Cayman Islands • Jamaica Europe: Costa Brava • Spain • Italy Far East: Korea • Macau • Singapore • Thailand Indian Ocean: Seychelles Middle East: Oman Scandinavia: Greenland • Iceland • Norway Australasia: Samoa


RESORTS RMI • Aquila resorts • Agent elite • Occidental • Harlequin • Think Jolly • Bahama Bay


CRUISE NCL • Selling Cruising


PRODUCTS Ski Alberta • ABTA • AMR agents • Mahindra homestays • Rail Australia


Take the road to training success! WWW.TRAVELUNI.COM


www.sellinglonghaul.com • November 2011 73


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