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What advantages does KVM4S/EUROPE-SMT provide customers that other pre-owned equipment distributors do not?
considerable success with this business model. At KVM4S/ EUROPE-SMT, we believe that a more sustainable business model comes from offering a product with like-new service and support. Our customers rely on us for service year after year, and many of them even have us service the equipment they once bought new. It is that long-term commitment that makes us the partner of choice for all premier CEMs worldwide. Also KVM4S/EUROPE-SMT is the only supplier that ships fully refurbished systems as standard we just do not work any other way.
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What new challenges do you see emerging in the industry today?
tune our portfolio in a different way on each continent. Our local partners also play an important role here in guiding us through this process of offering just what their market needs. I tell you, it looks simple, but to actually know what will go where can be a full-time job of its own.
In today’s economy, successful companies have had to change their traditional ways of doing business. What are some examples of how
KVM4S/EUROPE-SMT has had to think smarter to stay ahead of competition?
change, I would like to say that yes: the old days have gone. Our customers, wherever they are, are looking for a tailor- made solution at the lowest possible investment level. There used to be a time that it was good enough to be the Philips/ Assembléon/Yamaha agent in a certain area to get the business because it is a premium product. Today, even with a high-end product like this in our portfolio, our customers are looking for creative solutions. We combine new and used equipment, refurbish, may do a life-extension on a printer, and then deliver the customer the ‘new’ production line. We were the fi rst company to combine new and pre-owned equipment, and it has proven to be a good formula.
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By the end of 2012, what is the main goal that you would like KVM4S/EUROPE-SMT to accomplish?
For Further Information Visit
http://www.kvms.be/kvms/ September 2011
organization, adding staff to deal with our agents on the various continents. I would like to have completed our network for pre-owned Philips/Assembléon/Yamaha equipment worldwide. We have many things awaiting us in the future. This aspect has always been the most exciting for me.
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www.electronicscomponentworld.com /
www.electronicproductionworld.com EIU 31
By that time we would like to have established our support offi ces in Hungary, South America and North Africa. We should have completely restructured our
Actually, I think I have answered this indirectly in the previous questions. But to comment a little more about how successful companies have had to
Obviously, the global reshuffl ing of production. You need to know what will go where in order to meet local demand. Therefore, we need to fi ne
I think the big difference is that we do not carry every product from every supplier. There are companies that work this way, and they have built
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