This page contains a Flash digital edition of a book.
A SUPPLEMENT TO OKLAHOMA LIVING


®


LIVEWIRE S E P T EMB E R 2 0 1 1 | VO L UME 6 2 I S S U E 9 |


Power Lines A


By Zac Perkins, Vice President, Corporate Services


s the weather cools off and fall begins, you may wonder why


your electric bill isn’t cooler too. The simple explanation is that


when you write your check to the cooperative, you’re paying for usage that took place between 30 and 60 days ago. For example, an August bill is


printed and mailed Aug. 12. It is for actual usage from July 7 - Aug. 7. The bill is due by Sept. 1 (20 days from its print date). In this example, the timeframe from the date usage began to the date the bill is due is 55 days. The cooperative provides several


valuable tools to help members understand their bills. On the front of every regular bill, there’s a chart showing energy usage for the current month and 12 months prior. We recommend you take advantage of this chart to see what your usage was the prior year. Then consider that usage in light of the average temperature information printed below that graph. Another handy way to


explore your usage and prior bills is to visit your account online at www.tri-countyelectric.coop. If you haven’t signed on before, you may need to contact us to setup access. If you have any questions or


need help understanding your bill, our member service representatives are available to assist you from 8 a.m. to 5 p.m. Monday - Friday. You can also pay your bill by check or credit card without fees when you call anytime, 24 hours a day, 7 days a week. Have feedback? Contact me at


memberservice@tri-countyelectric.coop. P U B L I S H E D F O R MEMB E R S O F T R I - C O U N T Y E L E C T R I C C O O P E R AT I V E


Reliable Electric Service has a High Price


By Jack L. Perkins, Chief Executive Officer


and keep the lights on. We’ve even created our cooperative’s vision statement to be in line with that goal, “Tri-County Electric Cooperative is a member-owned business committed to delivering safe, reliable electric service at the lowest price allowed by good management practices.” What many members don’t realize is that price and reliability of electric service are


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directly at odds with each other. For purposes of this discussion, the most important part of our vision statement is ‘allowed by good management practices.’ That means (continued on page 2)


eep my bill low” and “Keep my power on” are two of the things we hear most from our members, often in the same conversation. As members, you are our owners and we agree that its imperative to keep costs low


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