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talking shop OUT & ABOUT Prestige lines up four trade events


BY LAURA GELDER Prestige Holidays will run four training events in April, showcasing both destinations and hotels to 50 agents at a time. The events will take place at Rudding


Park, Harrogate (4), Meon Valley Country Club, near Southampton (5), Theobalds Park, St Albans (6) and the Aurora Hotel in Crawley (7). The showcases are being supported


by Prestige's hotel partners including Seaside Hotels in Lanzarote and Gran Canaria, ABAMA Resort and Spa, Sheraton La Caleta and Bahia del Duque Resort in Tenerife, Le Meridien in Cyprus, Casta Diva in Lake Como and Elbow Beach in Bermuda. There will also be representatives from the Malta and Canadian tourist offices.


Contiki hands out the cash


Contiki Holidays has unveiled the


winners of its Contiki Stars incentive programme which gave agents the chance to win up to £5,000. Geoff Monk of Global Coach Tours


in Nottingham won the top prize of £5000; Shaun Symonds, from Flight Centre in Wimbledon won £3000; Chris Kearney of STA Travel in Covent Garden won £500 and Emma Moreton of STA Travel Manchester won £100. Contiki Holidays is part of the One


Stop Touring Shop where director of sales, Paul Melinis, said: “The Contiki Stars competition was very popular. Agents loved the idea of being rewarded for their expertise in selling Contiki’s holidays – look out for more incentives throughout 2011.” www.onestoptouringshop.co.uk


Tourism Comment ABTA


Each evening will run from 18.30 to


22.30, and agents will have the opportunity to meet hoteliers and tourist boards on a one-to-one basis as well as enjoying a sit-down dinner with presentations from participating travel


partners in-between courses. They will also have the chance to win exciting travel prizes. Prestige will be inviting 50 agents to each event. For details contact Emma Pine on 01425 484007 epine@prestigeholidays.co.uk.


Sales and seashells at Thomas Cook Iberostar Hotels and Resorts


brought the beach to Thomas Cook's sales centre in Peterborough this February, with tapas and massages on offer, to launch a staff competition. The resort chain is offering one


Thomas Cook agent the chance to win a VIP holiday worth £5000. The prize includes a two-week, all


inclusive stay for two adults at an Iberostar resort of their choice, plus Samsonite luggage, an iPod Nano and a Sony Cyber-shot digital camera, £500 worth of shopping vouchers and £500. The competition will run until June 30


with separate prizes for the 'north' and the 'south' on offer. Each time an agent


ABTA is currently working on the development of Module Two of Accessible Travel Made Easy – our online training tool focusing customers on accessibility issues. This training has been developed in collaboration with the Equality and Human Rights Commission and the new module will focus on developing policies and procedures for your business. We are also working closely with


one of our travel industry partners, ASB, to develop an online training tool relating to the Bribery Act. The Bribery Act is a piece of legislation designed to prevent bribery and corruption in the private and public sector. It affects both UK and overseas operations. In conjunction with ASB Law,


we're producing a one-stop training solution tailored to the needs of the travel industry, which will be launched prior to the act coming into force and will enable you to achieve basic compliance in a cost-effective way. On the theme of law, we have set


sells an Iberostar holiday they should enter the booking reference into a prize draw section on the website. www.iberostar.com


Collette campaigns for customers Collette Worldwide is launching a


targeted marketing campaign that involves helping agents find potential local customers. The operator is using a third-party


data analysis company to provide agents with details of people in their area that fit Collette’s customer base. So far, 25 agent partners have signed up to the scheme. Agents are then sent mini-brochures


of Collette’s top 20 tours, such as trips to the Canadian Rockies, to send on to these customers. Brochures and mailing


64 March 2011 • www.sellinglonghaul.com


lists will be sent out to agents in different regions every few months. General manager Peter Traynor said:


“We want to help agents identify which of their customers would buy a tour – we are not after their databases to expand our direct business." The move is part of Collette’s bid to increase its UK business by more than 25 per cent this year. The operator pays more than 10 per cent commission and has an average sale price per passenger of £2500. www.colletteworldwide.com


the dates for our next Travel Law and Beginners' Guide to Travel Law seminars. The Travel Law seminar will be held on May 24-25 2011, in association with K&L Gates. We will also be running our


Beginners’ Guide to Travel Law workshop, sponsored by ASB Law, on June 14. It's ideal for staff that are new to travel or need a recap. Focusing on financial protection


and travel company contracting, this event will take you through the basics using case studies and desk top activities to take the theory and put it into practice. Both these seminars are Law Society and ATP CPD events. Further information will be posted on www.abta.com/events. If you need further information on ABTA’s online training and events programme please contact me, Vicki Wolf on vwolf@abta.co.uk or 020 3117 0549.


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