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FAST FACTS How confident is the consumer?


CONSUMER CONFIDENCE EAST VS WEST


100


70 75 80 85 90 95


97 94 91


83 84 85


91 83 82 78


72 77


2008 – Q3 Global average 2009 – Q1 AP EU MEA 76 78 80


86 85 84


99


96 92


86


LOCAL SENTIMENT US


1.Consumer confidence index 2.Present Situations index 3.Expectations Index


March 52.3 25.2 70.4


April 57.9 28.6 77.4


Source: The Conference Board’s Confidence Index (index 100=1985) GERMANY


1.Economic outlook 2.Income expectations 3.Buying propensity 4.Consumer climate


2009 – Q3 2010 – Q1 LA NA


Source: Nielsen’s Global Consumer Confidence Index, Q1 2010 1.Overall Index Score


ATTITUDINAL DIFFERENCES GB VS SPAIN (% OF ADULT POPULATION)


20 40 60 80


0


In a job, security is more important than money


It’s worth


paying extra for quality goods


GB 2009 Q1 GB 2010 Q1 Source: TGI Europa 2010


EXPLORING BRAND VALUE Millward Brown’s 2010 BrandZ rankings reveal how strong brands have withstood recession


The ‘2010 BrandZ Top 100 Most Valuable Brands’ ranking has proved yet again that if you have a strong brand (and invest in it), you are more likely to withstand a battering. Over the last two years the share prices of these brands has outperformed the S&P500 by 30%, and this year their combined brand value topped $2trn for the first time, up 4% on last year.


It was only the automotive sector that saw significant decline, down 15% in value this year. Toyota, which was once a top 10 brand, has dropped down to 26, with its value down 27%.


www.mandmglobal.com


Porsche was down 31%, Mercedes, 11% and BMW, 9%.


Financial services recovered 12% in value this year. Asian bank ICBC, which sits just outside the top 10, was up 15%. HSBC was up 23%.


Technology is proving its strength, as seen by the four most valuable brands in the world. The top three are still seeing substantial growth year- on-year. In the last five years, Google has risen from seventh to 1st, IBM from 8th to 2nd , and Blackberry was not even on the list, it is now 19th.


BRANDZ TOP 10 THE MOST VALUABLE BRANDS Brand


1. Google 2. IBM


3. Apple


4. Microsoft 5. Coca-Cola 6. McDonalds 7. Marlboro


10.Vodafone


114,260 86,383 83,153 76,344 67,983 66,005 57,047


8. China Mobile 52,616 9. GE


45,054 44,404


Source: Millward Brown, BrandZ 2010


Brand value % Brand 2010 (£m) value change


2010 vs 2009 Å14%


Å30% Å32% É0% Å1% Ç-1% Å15% Ç-14% Ç-25% Ç-17%


Spain 2009 Q1 I always


look out for special offers


Spain 2010 Q1 68% 69% 41% 45% 67% 67% 73% 70% 62% 38% 41% 67%


2.Personal Financial situation over next 12 months


3.General Economic situation over next 12 months


4.Climate for major purchases Source: GfK NOP Consumer Confidence


Source: The GfK Consumer Climate Survey UK


March -15


4 0 -17


April -16


2 -1 -20


MOST CONFIDENT MARKETS: India, Indonesia, Norway, Philippines and Australia LEAST CONFIDENT: Japan, Latvia, Portugal, Croatia and Lithuania BIGGEST CONSUMERS CUT-BACKS: Despite a recovery in confidence, consumers are still expecting to make savings in gas & electricity, take-away meals, clothing and out-of-home entertainment Source: Nielsen’s Global Consumer Confidence Index, Q1 2010


50/100 The new set of consumer values is clear. Buying habits have become more cautious, and nervous consumers are looking to make savings. Thankfully most surveys point towards confidence being on the up.


March 4.5


13.5 23.4 3.2


April 22.5 35.2 21.6 3.4


For more in-depth analysis go to mandmglobal.com


M&M Q2 2010 33


THE VERDICT CONSUMER CONFIDENCE


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