COMMS PEOPLE
Avaya/Nortel Head of Sales
HELEN Briggs, who joined Westcon in January 2010, has been named as Head of Sales for the newly combined Avaya and Nortel business. Briggs joins from distributor Avnet where she was Business Unit Manager for Nortel. During 2009 she worked closely with Nortel, pulling through the Chapter 11 with a profitable result in sales. Prior to joining Avnet, Briggs worked for KCom in the Public Sector industry for over seven years, focusing on account management. “I aim to work with our partners on status, accreditation and growth. I believe Westcon has the right investment in place to service our business partners and help them to achieve incremental business across multiple technology offerings.”
CAMPBELL’S SOUP
In the pot this month... Volcanic Ash Cloud
Communicating: In the wake of the recent volcano catastrophe there’s been an eruption of interest in new working practices. In 2010 to date, there have been several points that have come up in every customer meeting I’ve had. These are business continuity, disaster recovery, SIP services, flexible call handling and cloud-based services, including communications. However, last month a new topic was on everybody’s lips, ‘Who have you got stranded abroad then?’.
There’s no reason for travel problems to ground our ability to do business. With these sorts of technologies we can work from anywhere: Powerful smartphones with email and application access, laptops with 3G modems and company network connectivity,
Campbell Williams
cloud computing and cloud communicating – so who needs offices? Take videoconferencing and collaboration , who needs meetings?
Lots of organisations have nascent flexible working initiatives. If a volcanic eruption – and the potential for more – can’t make these plans take off, what will? The channel has yet another great excuse to elevate the dialogue we have with our customers and help them to be prepared, and to cope with, events like this.
Campbell Williams, Marketing Director,
Charterhouse Voice & Data
Swan appoints fi eld engineers
SWAN Communications has taken on two new technical field engineers – Enterprise Technician Leighton Bowley, and Stuart Clegg, Alcatel-Lucent Omni-PCX Office Technician. They jointly bring over 25 years experience to Swan, a provider of Alcatel-Lucent solutions. Peter O’Shaughnessy, Managing Director, said: “Swan is enjoying a period of growth, and the addition of two new high calibre staff to our skilled technical team will ensure we continue to provide high levels of service to our customers.”
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ON THE MOVE...
DEBBIE Hage has been appointed Head of UK Marketing for Aastra. Prior to joining Aastra, Hage was Channel Marketing Manager for Ricoh. She originally developed her expertise in channel relationship building by developing strategies for the ID/Financial card printer sector with Datacard Group across Europe, the Middle
Debbie Hage
East, India and Africa. Hage said: “Aastra has grown to be a major player in the European market. Customers and channel partners recognise the competitiveness of our solutions and appreciate the financial stability of our company.”
NIMANS and Rocom have strengthened their senior management team with the appointment of James Perkins as Group Sales Director. He spent 12 years at technology distributor Ingram Micro where he was promoted to Sales Director. “My previous jobs have given me a good blend of looking after products and also customers,” said Perkins. “I am looking forward to developing
James Perkins
productive relationships with suppliers, staff and customers, identifying how we can enhance our offerings and business opportunities.”
UNIWORLD Communications, a Gamma Telecom company, has named David Thorn as Head of Channel. With close to 20 years comms experience under his belt Thorn has developed and managed channel sales for several major brands including NTL, Cable&Wireless and Mercury Communications. He has spent the last three years at Redstone,
David Thorn
where he was Indirect Sales Director. Thorn said: “Uniworld has built a reputation for customer service within the industry. This is vital to ensure that we attract the best channel partners who will continue to grow with us as the business moves forward.”
54 COMMS DEALER MAY 2010
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CTI GROUP has
strengthened its senior management team with the appointment of Jonathan Hogg as Head of Product and Marketing. In addition to developing existing markets, Hogg is charged with the task of identifying and growing new ground,
developing the channel and spearheading the company’s partnership programme, working with systems integrators to move CTI from a product to a solutions- based business. He said: “With the explosion in mobile apps and mobile technologies for businesses we predict that cost control and cost management will become an even more important priority for businesses looking to contain spend during this difficult post- recession period. It is opportunities such as these that the product and marketing teams will be focusing on, by anticipating changes in the industry and how CTI can leverage its comms management and analysis experience to add value for its partners.”
NeoWave gets business guru
ANGUS Fraser has been appointed to the board of NeoWave Distribution as a Non Executive Director. His background in various business sectors includes high profile roles such as the strategic positioning and restructuring of Hagemeyer to save over £34 million of annual costs and increase sales to over £700 million. Justin Blaine, MD of NeoWave, commented: “Angus’ experience will further advance NeoWave’s strategy to become a more value added distributor to the telecoms channel.”
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