OCTOBER 14TH 201O, HILTON HOTEL, PARK LANE, LONDON
www.cnawards.com
COMMS NATIONAL A
VERTICAL MARKET AWARD
SPONSORED BY SAMSUNG
T
here is much synergy between Samsung’s applications line up and its extensive focus on vertical markets. “Vertical markets are important to any business, and being able to sponsor this category and promote this is a
VERTICAL MARKET CATEGORY
Paul Templeton
fantastic opportunity for Samsung,” confirmed Paul Templeton, General Manager.
Applications can be over looked by a reseller or customer and just be seen as an add-on rather than as the main product that is required. “More often than not, it is the applications packaged together by the reseller and presented to the end customer as a solution that meets their requirements, that can determine if you will win or lose a sale,” added Templeton. “Samsung understands the need to highlight the importance of vertical markets and make it a more prominent subject throughout the industry. This award will help towards achieving this goal.”
The Samsung solutions cover a broad range of verticals from Contact Centres and Health, to Care Homes, Hospitality and Construction. “Our applications offer a magnitude of features and functionality, bringing added benefits to the customer which complements our award winning hardware products,” said Templeton.
Samsung has seen much success within vertical markets, especially with its Contact Centre Agent and Reporting as well as Voice Recording applications. “Also, our recent integration with the Nurse Call system, in association with Courtney Thorn in the UK, has seen our presence in the Care Home sector grow vastly over the last few months,” said Templeton. “We are consistently developing new functions to support different markets, trying to bring customers flexibility and features other manufacturers cannot offer.”
A national industry award means real recognition!
For details on how to enter the Vertical Market Award visit
www.cnawards.com or email
nsergent@bpl-business.com
www.samsung.com
SME Vertical Solution
This award is for solution providers who demonstrate expertise in understanding the needs of the client and of the industry segment they are addressing. Typical market segments include Health, Manufacturing, Finance, Energy, Retail and Education. Judges will be looking beyond the supply of ICT products and services and at how the reseller tailored the application to help their SME client be more effective in their specific segment.
Enterprise Vertical Solution
This award is for solution providers who demonstrate expertise in understanding the needs of the client and of the industry segment they are addressing. Typical market segments include Health, Manufacturing, Finance, Energy, Retail and Education. Judges will be looking beyond the supply of ICT products and services and at how the reseller tailored the application to help their Enterprise client be more effective in their specific segment.
Contact Centre Solution
IP contact centre applications such as IVR, ACD and CTI have become top technology trends and can underpin the core customer service process. This award recognises contact centre solutions provided by resellers based on innovation in the implementation of applications that meet the needs of the customer and their callers.
Samsung understands the need to highlight the importance of vertical
markets and make them a more prominent subject throughout the industry. Sponsoring the Vertical Markets Award will help to achieve this goal.
Paul Templeton, General Manager at Samsung, VERTICAL MARKETS CATEGORY SPONSOR
FOR MORE INFORMATION ON THE COMMS NATIONAL AWARDS VISIT WWW.CNAWARDS.COM
30 COMMS DEALER MAY 2010
www.comms-dealer.com
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