event services
Shared reSponSibilitieS
By Kathy Matejka
Shared reSponSibilitieS— What does stake in the outcome. Internally, we often to meet the physical challenges of the
the distinction of “USAT Sanctioned lump this vague understanding as ‘shared competition
Event” mean in the real world? responsibility’ for the safe and successful · Bike and race gear are maintained and
Let’s begin with a couple of true/false outcome of a multisport event. working properly
questions: · Understands and will abide by
1) trUe or FalSe: When the sanctioned race director the event’s competitive rules and
event logo is present, USAT is the owner/ · Plans have been made, including local enforcement
producer of the event. permits to use roads, trails, swim venue · Has reviewed and knows the race
2) trUe or FalSe: USA Triathlon is an and community resources course
insurance company that provides medical · Local emergency and medical
and liability policies to members, clubs, authorities are included in planning for
hoSt commUnity
race directors and coaches. accident and emergency response
· Educated and informed about
3) trUe or FalSe: USA Triathlon · Steps have been taken to provide
multisport and the passion of
guarantees that events are “safe” for the physical well-being of event
participants
for participants, spectators and host participants including athletes,
· Collaborative and cooperating with
communities. volunteers, contractors and staff
RD, sponsors, participants and other
· Customer care is a primary driver in
stakeholders
i
t seems logical that people make many most decisions: is relevant information
· Welcomes and embraces the event
assumptions about an event when they readily accessible, are questions
with volunteers, support and logistical
see the USAT Sanctioned Event logo or answered, do business policies support
considerations
brand associated with an event. Athletes the participant athletes?
are aware or quickly become aware of the · Puts plans into action on race day
USat
membership requirement (annual member · Has communicated any changes/
• Reviews plans provided by RD for
or pay the one-day license) and many updates about the event or course that
compliance and course issues
have a fundamental awareness of the risk have been made approaching race day.
• Provides education and guidance for
management and insurance portion of what · Submits accurate results
RDs, participants and officials
“sanctioned event” means. However, few
• Trains officials in rules, compliance and
involved in the equation understand that athlete
enforcement
no matter the involvement in an event, · Has properly registered for the
• Insurance policies in place
every participant: athlete, volunteer, RD, event, provided proof of ID and USAT
sponsor, staff, local emergency personnel, membership
All of the answers to the true or false
law enforcement and spectator has a · Has trained and prepared for the event
questions are false.
2010 race director SympoSiUm
Keynote SpeaKerS directors one-on-one during the weekend.
Disney Institute, one of the most Sign up times will be announced in the
successful and recognizable brands in the monthly race director newsletter.
world presents “Disney’s Approach” to
building and maintaining brand loyalty as SchedUle
well as delivering an unmatched customer The schedule is posted here: http://www.
service experience. This half-day workshop
usatriathlon.org/pages/1750.
will be on February 14.
Johan Bruyneel, 2009 Tour de France hoSt hotel
Astana Team Manager, will speak on Friday The host hotel is The Broadmoor. A block
c
OLORADO SPRINGS, Colo. — USA
afternoon. Johan will also join us at the of rooms has been reserved at a discounted
Triathlon’s 2010 Race Director
Friday Night Reception. Copies of his book rate of $159 a night, not including
Symposium will bring together
will be available for purchase and he will be taxes and gratuity. Please reserve your
race directors from around the country
on hand to sign them. room online at https://resweb.passkey.
to Colorado Springs and the beautiful
Erik Weihenmayer, the only blind man com/Resweb.do?mode=welcome_gi_
Broadmoor Resort for three great days of
to summit Mt. Everest, will be our keynote new&groupID=1520520 by January 19th in
professional development and networking,
speaker on Saturday morning. order to secure this special rate.
February 12-14, 2010.
This event provides an opportunity to
WeeKend activitieS regiStration
connect with other race directors, USAT
• Friday Night Reception Online registration is open here: https://
partner vendors, USAT staff and the risk
• The 5K Fun Run/2 mile Walk
usatrdsymposium.racesonline.com/. The
management team from ESIX.
sponsored by SweatVac fee is $475 from 1/1/2010 through 1/31/10.
The Broadmoor will once again serve as
• The 5th Annual T-Shirt Contest After that date, please contact Terri Walters
the host hotel and meeting venue.
for price and availability. Additional tickets
Registration includes breakfast and lunch
meetingS With eSiX for friends and family to the Friday Night
on all three days, the online registration
Mike Price and the risk managers from Reception can be purchased during the
processing fees, the highlights listed below
ESIX will be on hand to meet with race registration process for $25 each.
and more.
34 USA TriAThlon winter 10
USATTriWinter10pgs3-51.indd 34 12/9/09 12:28:00 PM
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