ACS
Making
room to grow
Asbestos specialists Acorn Analytical Services (UK) Ltd found that relocation from managed offi ce space in Northampton to its own unit on the same industrial estate identifi ed a need for superfast connectivity that met its increasing need for digital connections to the outside world. Acorn is a fully independent, specialist asbestos consultancy,
providing compliance services to clients right across the UK. It has a strong customer-focused ethos and off ers comprehensive support, ensuring that any risks to the client organisation and its staff and customers, are correctly managed, repaired or removed. Acorn’s team of experts also works with clients to train their staff and thus empower them to understand and apply best processes and systems for safe asbestos control. Like many businesses, Acorn was becoming increasingly dependent on digital connections to maintain its stringent service levels, and looked to ACS to ensure it had the infrastructure a modern company needs. Sian Stone, Commercial Manager at Acorn, said: “T e previous location was a shared building, and the management company
22 ALL THINGS BUSINESS
provided all the utilities, including the broadband, which I think had a maximum speed of around 30Mbps, and we used to have issues with it cutting out all the time.” T is was a real problem for Acorn, and it was
going to become even more crucial. Although it was not the case at the time of the move, Acorn was already planning to migrate all its IT applications and services to the cloud. Doing that would make the business entirely reliant on its internet connection. With around 30 staff dealing with a constant fl ow of enquiries and well as ongoing projects, it could not aff ord to take any chances with connectivity services in the new building.
The Solution Even prior to the cloud migration, the inconsistency of the broadband service was a real problem for Acorn, as Sian explained: “T ere are about 14 of us who are normally in the offi ce day to day and we need reliability, and we need speed. We had outgrown that building anyway, and in the new premises we wanted a leased line to make sure we had that guaranteed speed and reliability.” ACS is a Northampton-based communications
and IT specialist and a CityFibre Champion partner. It had done some IT work in the past for Acorn and
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