dversity


in my life and the strengths I had to deal with this. Staff can also help their clients seek


support from anyone possible, whether it be family, friends, local advice centres (which are not to be confused with the Citizens Advice Bureau). Andrew: Thank you very much, Tabby, for your time and your insight.


A reflection from Andrew: This was a bittersweet experience


for me. It was difficult to hear how the Department of Work and Pensions’ processes had affected Tabby, made me think about the dehumanisation of people which can occur through blanket government policies such as these medical assessments, and also wonder how many others have been, and are


suffering, as a result. On the other hand, it was an absolute pleasure to see how empowered Tabby was to question the department’s decision, and to be able to support her in her successful efforts to overturn it. I wonder if this could potentially provide others, who are in similar situations, some hope that this may also be possible for them.


*Address used by client to submit


written complaint Centre for Health and Disability Assessments, Customer Relations Team 4th Floor Southeast Quarry House Quarry Hill Leeds LS2 7UA.


Alternate address for complaints


regarding the DWP, from https://www. gov.uk/government/organisations/ department-for-work-pensions/about/ complaints-procedure DWP Complaints Post Handling Site B Wolverhampton WV99 2GY


Context 164, August 2019


33


Triumph in the face of adversity


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76