COATINGS
her to stay looking good and they look for answers if that is not the case. That’s where warranties come into play. Christopher Rothe says, “The variables in which a yacht is used and maintained once a project is completed mean that is it impossible to truly warranty the result beyond what might be considered a major failure. These are rare, but lesser issues remain a constant discussion point.”
“Warranties need to be adequately managed,” says Malcolm Kerr of Storm. The point being that in order to manage warranty, you first need a definitive list of what is covered / not covered. Fundamental is a detailed mapping of all problematic areas (e.g. corrosion points on refit) found during the complete work process.”
“It is important to manage client expectations. We do this,” says Christopher Rothe, “by demonstrating the achievable and being fair and consistent in one’s appraisal of results and communication with the client.”
“Transparency is the key,” says Malcolm Kerr. “It’s very simple, starting with a kick off meeting is imperative and constant detailed reporting and dialogue is an absolute necessity. No secrets, no short cuts, everyone stays on the same page.” Coppercoat concur that clear lines of communication are paramount. Ewan Clark says, “By listening carefully to the requirements of the client we will provide them with an accurate and honest report of what they should expect from our products.”
CONSULTANCY
Whatever the size of the project there are benefits of employing a yacht consultancy. Christopher Rothe at Wrede says, “Yacht crew and management generally do not see very many paint projects and are not suitably qualified to make some of the decisions that maybe asked of them. A good coatings consultant will provide expert advice and insight into a project to help it progress effectively to completion and also relieve some of the pressure from the crew and management.
Malcolm Kerr at Storm says, “Our
experience of yacht consultancy is limited to the coatings aspect. We regularly have coatings surveyors checking and controlling our works. There can be a tangible benefit if said surveyor is qualified and has the same objectives as the rest of the project i.e. getting the job done to an acceptable standard in the given timeframe. Unfortunately, the truth and reality of the matter is that some surveyors are only in the game to invoice and create as many site visits as possible, whilst having very little responsibility.” Back at Aquarius Marine Coatings, Ewan Clark says, “When relevant, we like to personally oversee applications, alongside any existing surveyors, managers and consultants. By being on-site we can immediately react to any situation and thereby ensure the smooth running of the project.”
Smooth running projects and a smooth finish are clearly the end results for those who, in the industry, are painting a better future for the superyacht coatings fraternity.
IT’S A WRAP IT’S A WRAP
From its initial beginnings, the vinyl wrapping segment has grown enormously, and for good reason. With the ever increasing technological advancements in film and foil technology, now more than ever it is possible to transform the look and personality of a yacht in ways and timeframes once thought unimaginable.
As an industry leader, LuxWrap routinely undertakes superyacht wrap projects on a scale most have never seen before. The speed they can deliver a full hull colour change (measured in days not weeks/months) is unprecedented and is one of the many reasons that superyacht owners are taking a
particular interest in LuxWrap over traditional paint or polishing.
Wrapping lasts several years and has an incredible range of colours or finishes. It also protects paint from harmful elements and UV damage. When combined with the unique ‘in the water’ installation process, the cost can be as low as 1/10th the cost of paint at 50m, and even lower in percentage terms as the yacht size increases, because you completely eliminate the need to slip or drydock. By choosing LuxWrap, yacht owners are making a calculated value based decision to protect their paint, which is a capital asset,
with their style, which is whatever look is desired that season.
The potential of wrapping has been shown to perfectly serve different purposes: • Try out a new colour before committing to an expensive paint job
• Wrap to protect your paint, in any colour or any finish, keeping your paint new
• Change colour each season, generating media buzz with each colour/style change • Brand for a bold advertising campaign
For more details Tel: +44 (0)208 068 7488 or visit
www.luxwrap.com
ONBOARD | WINTER 2020 | 141
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