TALENT DEVELOPMENT For example, if the most powerful person in the room expresses
their ideas first, that shuts down other ideas and stifles creativity. Today’s leaders should be looking at how to take inspiration and ideas from all the staff – including those lower down in the organisation. “Leadership is evolving,” he adds. “How do you get the best
thinking – in a meeting of 10 people, how do you make sure that you don’t shut out people’s creativity?” Part of the ‘Leading Lights’ senior leadership programme looks at how to create more of a culture of coaching within the organisation. “It’s looking at how to get people to contribute openly and honestly,” Williamson says. “How we use the idea of creating a performance and learning from that.”
SPOTTING AND NURTURING TALENT Global mobility is also a very important part of spotting, nurturing and placing talent in the right venues. “As a business, we are global and growing, and we have international participation in the ‘Leading Lights’ programme,” Williamson says. “US staff come over on that programme and come to the UK to experience how we work here.” During his talk at the Festival of Global people, Williamson cited
the example of Hayley Sharples, who started at The Lyric Theatre in New York as an usher and is now the general manager. “People go on interesting journeys in our organisation,” he says. “Hayley started as an usher, then was delivering customer service training when she was an usher, and then she moved into management.” Williamson adds, “It’s about spotting talent early on and developing it. We evolve as a business and that opens up opportunities for our
people. We only acquire venues when they become available and so you can’t always plan for these opportunities – you just need to make the most of them when they come up.” For example, a recent graduate had an opportunity to work in Germany, while there are fruitful exchanges between the US and the UK. “How much better would an organisation be if we refrained from over-prescribing?” Williamson asks. “If we involved people more and respect their creativity? It’s about taking risks and connecting on a human level.”
COACHING AS PART OF STAFF DEVELOPMENT At the heart of Williamson’s success has been his development of the coaching programme. “Coaching is also a big part of development and talent spotting, and in terms of global mobility, staff can move around within the organisation and experience different working environments,” Williamson says. “It’s about matching people to coaches and finding the chemistry. Sometimes the best coach can be someone who is very different from you or someone who will encourage you to step outside your own comfort zone.” The benefits can be two-way – with many participants on the
‘Rising Stars’ programme being willing to take on greater challenges. “There is a parallel between theatre and coaching,” he says. “Whatever happens between two people in a coaching session happens in the moment, like great moments of theatre.”
Watch Festival highlights at
relocateglobal.com/festival-of-global-people-2019
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