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GLI


Demystifying The ISO/IEC 27001:2022 Information Security Framework For Gaming Organisations


By Melissa Aarskaug, VP of Global Gaming at Bulletproof, a GLI Company. A


s gaming suppliers and operators, some of your core goals are to ensure you’re continuously providing modern, engaging, and digitally advanced games and products for your customers. But as the gaming


landscape continues to evolve with advances in technology and competition, so do risks and challenges. As cybercrime and digital transformation continues to increase, consumers are becoming more aware and selective with their choices. They’re demanding higher quality, more security, and privacy assurance from organisations they interact with because their sensitive data can now be easily accessed anywhere at any time. To combat the growth of data being collected and stored by organisations along with the drastic increase in cyber threats, the International Standard Organisation (ISO) developed a global privacy standard called the ISO/IEC 27001:2022 Information Security Framework. The standard has quickly become one of the most recognized security frameworks worldwide across industry sectors. This standard is globally accepted, and it demonstrates a company’s commitment to continuous improvement. For highly regulated industries like gaming, proving this level of commitment and strategy is a gold star for your brand.


4 Reasons Why the ISO Certification Is Important for Your Gaming Organisation 1. Credibility and Trust: Given the sensitive nature of personal and financial data involved in the gaming industry, the ISO certification helps to mitigate risks related to data breaches and cyber-attacks. Attacks can damage the reputation of gambling companies and lead to significant financial losses.


2. Compliance Regulations: ISO certification can also help gaming organisations meet regulatory requirements and prove compliance with data protection laws. This will help your company stand out among competitors.


3. Protecting Sensitive Data: The gambling industry is highly regulated and relies heavily on the collection, processing, and storage of sensitive data such as customer information, payment data, and personal identification. By achieving an ISO 27001


36 MAY 2023


certification, you’ll be putting frameworks in place that can help to safeguard this data and protect against data breaches, cyber-attacks, and other security threats.


4. Enhancing Reputation and Customer Confidence: A robust information security management system (ISMS) can help to enhance the reputation of gambling companies. ISO 27001 certification is recognized globally as a mark of excellence in information security and can differentiate companies from their competitors. It also shows a company’s willingness to go through a rigorous audit process.


3 Benefits When You Obtain Your ISO Certification Enhanced information security management, improved risk management, and increased customer trust are why gaming organisations should consider applying for ISO certification, but they’re not the only reasons. The process can help gaming companies find vulnerabilities and improve their risk management processes, leading to greater resilience and business continuity. Three additional benefits are: 1. Cost Savings and Efficiency: Through the certification process, you’ll improve efficiency by identifying areas of improvement and documenting and standardizing processes and outcomes throughout your organisation.


2. Improved Customer Confidence: Grow customer confidence in the quality of your company’s products and services by committing to the rigorous standards of ISO certification.


3. Protection Against Insider Threats: Insider threats, such as employee theft or sabotage, can be a significant risk to gambling companies. ISO 27001 certification requires companies to implement controls to prevent and detect insider threats, reducing the risk of internal security breaches.


How To Obtain Your ISO Certification You’ve realized the benefits to your organisations’ efficiency, security, and reputation and you’re ready to begin the process of ISO certification. Now what? First, make sure you determine which standard is applicable for your gaming needs. There are several


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