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www.casinointernational-online.com CONTENTS


4 NEWS Some news, which very much originated in the casino world


8 STATESIDE Sharon Harris brings us the latest analysis and developments from North America


12 LATINO AMERICA Ricki Chavez-Munoz scours Latino America for the hottest news and stories


16 MACAU BUSINESS Excellent editorial curated from Asia’s fi nest business magazine


20 GAMING FOR AFRICA Roy Bannister’s great magazine brings the latest news from this rapidly-emerging gaming continent


22 UK LEGAL Northridge Law’s Melanie Ellis looks at the burning issues in the UK


24 COVER STORY Alfastreet has big things planned for the industry’s return. Here they discuss the stadium concept and its origins


26 CASH HANDLING/MANAGEMENT Solutions for a post-COVID world, from the industry’s fi nest suppliers


37 GAMING INTERNATIONAL ONLINE Our separate publication dedicated to iGaming and all the things that make it so sweeeeeeet


4 NEWS The latest – ish – stories from the world of iGaming


6 RESPONSIBLE GAMBLING Adam Hancox from TransUnion looks at what our industry can do to protect the end user


8 INTOUCH ON AI Intouch Games automates 28% of live chat queries with ServisBOT – AI chatbot handles peaks and supports business growth


10 PRODUCT SHOWCASE The hottest slots and games for iGaming, right here, right now


Editor’s comment


It’s hard to write this kind of column without referring to what’s going on immediately around you. I could talk lockdowns, COVID, vaccinations and more. Or I could talk about the positives emerging, with new casinos breaking ground in different countries, plans afoot for reopening or expansion, or in Sands’ case, a big change in every way – selling their Vegas assets and focussing on Asia. Curiously they are keeping their US stock exchange listing and their US headquarters, but greater minds than mine will understand why, I am sure. This part of the COVID journey is a bit like when you’ve booked a


holiday, and you’ve been fi ne and patient all year, no problem. But when it’s just a month away, you start getting antsy, start thinking, I wish it was tomorrow… I think people are getting that way with lockdown, thinking well, soon we will have most of the country vaccinated so normal is really not far away… I’m really hoping that some of the international casino events are on this year because frankly, I think as an industry we need them. I can’t wait to see you all. Until then… Stay safe, and wash your hands. Obviously.


Jon Bruford Managing Editor, Casino International +441584 877177 jonbruford@yahoo.co.uk @RunJontyRun @CasinoInt


Managing Editor: Jon Bruford


International Editor: Ricki Chavez-Munoz Tel: +44 1202 418547 cwiberoamerica@yahoo.co.uk


eGaming Section Editor: Matt Broughton mrbroughton@hotmail.com


Contributing Editors: Barnaby Page casinointernational@barnabypage.com


Publishing Director: Paul Ryder pryder@datateam.co.uk


Administration: casino@datateam.co.uk


CORRESPONDENTS USA correspondent: Sharon Harris +1 609 601 7890 sharonhar@aol.com


Managing Director: Parvez Kayani pkayani@datateam.co.uk


Circulation Enquiries: Curwood CMS Ltd datateam@c-cms.com Tel: 01580 883844 Fax: 01580 883849


Annual Subscriptions: UK £85 Overseas £150


Subscriptions and renewals to below address or contact: +44 (0)1622 687031 casino@datateam.co.uk


Published by Datateam Business Media Ltd London Road, Maidstone, Kent, ME16 8LY Tel: +44 (0)1622 687031 Fax: +44 (0)1622 757646


© Copyright: All materials in this publication remain the copyright of Datateam Business Media Ltd and no part of it may be reproduced without the written permission of the proprietors.


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MARCH 2021 3


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