CASH HANDLING/MANAGEMENT JCM
Casino Lisboa – one of the top 10 EU casinos – shows automated cash handling with JCM Advanced Solutions
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utomated cash handling, whether customer-facing or in back-offices, has become increasingly popular, especially in the wake of
Covid-19. With the latest hardware offering cutting-edge security, smooth operation, and retrofitting, the benefits of automation are now available to businesses of any size – from SMEs to established operations, such as Casino Lisboa in Portugal. Before we take a look at how they made the most of automated cash handling, let’s explore just a few of its benefits.
What are the benefits of automated cash handling?
Automated cash handling has a number of benefits for both business operators and the clients they serve. Manual cash handling is laborious and time-consuming – from counting customer notes to fiddling about in the back office. Automation takes care of that, freeing up staff to actually deal with customers and deliver a higher degree of service. What’s more, the use of automated
points of sale means a more streamlined experience for customers, whether buying groceries, getting on public transport, or at a gaming operation. A frictionless experience for consumers has become increasingly important over the past year, as concerns have been raised over contact, and automation means contactless cash delivery. Automated cash handling also delivers
improvements to a business from a security perspective. It reduces the amount of cash on business floors, the amount handled by employees, and the exposure it has in transport. Additionally, this is increasingly extending to the back office, where advanced cash automation tools are now able to take care of the behind-the-scene tasks.
30 MARCH 2021 Lou Ion San, Casino Lisboa Cash Automation: A Case Study
There are a number of tools available for businesses looking to automated cash handling, depending on their specific needs. The iVIZION bill validator from JCM is a forerunner of this move towards automation, with Contact Image Sensor (CIS) technology that scans 75 times more data points than any bill validator in its class, patented anti-stringing technology, and two powerful processors to offer fast and secure note and ticket acceptance. What’s more, with a sealed dirt and liquid- resistant banknote path and rugged design, the iVIZION requires less service-related downtime, which means less inconvenience to customers.
The iVIZION bill validator is used for a
huge range of automated transaction applications, such as self-checkout kiosks, gaming devices, parking and more. Recently, we’ve seen a great example of how iVIZION can be put to use in a gaming environment after it was installed across the game floors of Casino Lisboa in Portugal. Casino Lisboa is one of the top 10 EU
Jaime Bonet, JCM Global
casinos and has been operating in the city of Lisbon, Portugal, since its inauguration back in 2006. In addition to its slot machines, it offers 28 gaming tables, four bars, three restaurants and a theatre. Importantly, it now has 1100 slots machines operating with iVIZION, showing not just the importance of automation, but the ability to switch to it at scale. What’s more, in addition to acquiring a
number of new slot machines with iVIZION already in place, Casino Lisboa Portugal also retrofitted some of their existing machines with the JCM bill validators. This is a great example of how modern bill validators can be added to existing operations, enabling enterprises of any size to stay up to date with cash handling automation and the benefits it brings. Casino Lisboa Portugal is a great example of implementing automated cash handling at scale in a gaming operation, but with the use of new technology such as iVIZION and other bill validators, contactless cash transactions are accessible to all across a number of industries.
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