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CASH HANDLING/MANAGEMENT


GeWeTe GeWeTe outline solutions to cash handling for the “New Norm”


A


ristidis Tsikouras, CEO of Gauselmann-owned market leaders GeWeTe, believes a reluctance to use cash on behalf of both consumers and


staff will be a key issue as businesses around the world start to open. He explained: “I am sure there will be some reticence to use cash due to the pandemic. Many of the operators that have been speaking with us have been looking at ways to reduce the levels of cash handling on site, while maintaining the correct social distancing and ensuring player and staff protection at all times. Where we have to minimise personal contact, the cash handling systems a business has in place are more important than ever to ensure the safe operation in venues during what is a difficult period.” Reflecting on the mood and concerns of the market, he continued: “Operators are also wondering how players will feel about using cash especially as during lockdown we have all been encouraged to use bank cards more and more, especially in relation to contactless transactions below the new limit of £45 / 50, which in turn has increased the need for an improved debit card self-service solution on site. GeWeTe has options to address this which is the reason why we are seeing a significant increase in the volume of enquiries for MARS TITO as well as debit card options for the GeWeTe machines, alongside an increase in enquiries for cash handling options generally.” With a vast range of models from small


wall-mounted “Tap & Play” bank card to Ticket machines through to the high capacity and very modern/stylish designs of the Premium and Deluxe range, we have a model to suit all application and site requirements, which with social distancing helps operators reduce the staff involvement of cash handing on site and improves cash security. For operators in certain countries that


are already on TITO and who have a PC-based GeWeTe machine, adding a debit card solution is a simple process allowing players to purchase a TITO Ticket with contactless or Chip & Pin, without the need for any staff intervention. It also


32 MARCH 2021


Aristidis Tsikouras, CEO of GeWeTe


reduces cash in gaming machines and the volume of card transaction funds deposited direct to a bank account. For those who are not yet on TITO and subject to the country and regulations the GeWeTe Team can supply and install MARS, converting many gaming machines from cash to ticket. This improves efficiency and reduces the level of cash in circulation on site, in addition to many other operational benefits – not least improved security. We are also seeing an increase of enquiries from operators looking to implement “Cashless Apps” into their venues, GeWeTe are in a great position to accommodate a range of “Apps” which allows players to use their phone and QR code on the GeWeTe machine to add funds onto their account, or withdraw cash or purchase TITO Tickets, reducing further on-site cash levels.


The MARS (or other Management


Systems) and GeWeTe machine also allows staff the ability to dispense a Promotional Ticket via the GeWeTe machine, either eliminating or reducing Promotional Tokens and Promotional Cash. While promotional tickets across all gaming manufacturers is still in development we believe it is only a matter of time before this has the flexibility to be used across more and more machines on-site.


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