INDUSTRY UPDATE WORKTOP FABRICATORS FEDERATION BIFIS – An exciting new chapter
Worktop Fabricators Federation – What defines a reputable worktop fabricator?
s the worktop industry grows, so does the need for fabricators to uphold high standards not only in craftsmanship but also in transparency, customer service, and ethical practices. Here’s what makes a reputable fabricator stand out:
A Transparency and documentation
A reliable fabricator provides clear, written quotes that detail material specifications, edge profiles, and installation schedules. Written contracts, including warranties for both materials and workmanship, help avoid misunderstandings and ensure smooth transactions.
Material integrity
Top fabricators use quality, traceable materials and maintain strong relationships with suppliers. Working with branded surfaces adds value and ensures product warranties. Additionally, fabricators should allow clients to inspect materials before fabrication, particularly with natural stone.
Skilled workforce
Investing in skilled teams, trained on the latest fabrication techniques and machinery, ensures top-tier results. In-house teams provide greater control over the process and schedule, reducing risk.
Customer experience
Professionalism extends beyond the work itself. A reputable fabricator communicates clearly, respects the client’s space, and adheres to timelines, ensuring a positive customer experience. Managing online reviews and showcasing successful projects helps build trust.
Ethical practices
Upholding industry standards, fair pricing, and compliance with safety regulations shows professionalism and ensures long-term business success. Of course, the best way to ensure you’ve got the right fabricator for the job, is to choose a member of the Worktop Fabricators Federation. Find one at:
worktopfabricators.org
07591 339 144
office@worktopfabricators.org
www.worktopfabricators.org
his month, the British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBI) changed its name to the British Institute of Fitted Interiors Specialists (BIFIS), and I’m delighted to share the reasons behind the change . This milestone represents careful consideration of evolving needs of our industry, our stakeholders, and the wider community. The support since we announced the change earlier this year has been incredible, confirming that the decision was the right one. The transition affects thousands of tradespeople, hundreds of showrooms, and many valued stakeholders, all of whom were central to our thinking. I must also thank my team, who have worked tirelessly to prepare for this transformation alongside our ongoing activities. A key driver for the change is the need for greater consumer clarity. While “KBB” is well known within the trade, it often causes confusion outside the sector. Our mission has always been to champion professionalism and raise standards, but our name must also resonate with the public. The term “Fitted Interiors Specialists” communicates our purpose more clearly and inclusively.
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BIFIS reflects the reality that today’s homes are holistic spaces. Kitchens, bedrooms, and bathrooms are no longer viewed in isolation; installation and design now extend into living rooms, utility areas, offices, and bespoke storage. Our registered trades’ expertise covers all aspects of interiors, and our new identity embraces this broader scope.
This shift positions us for the future. As trends, technologies, and lifestyles evolve, BIFIS allows us to support innovation, from traditional installations to smart home integration. It ensures our institute remains relevant, recognisable, and respected for years to come. What won’t change are our values. We remain committed to professionalism, training, compliance, and sustainability. Our dedication to supporting specialists and protecting consumers is stronger than ever. This transformation has only been possible through the trust and
support of our stakeholders. We are proud of our heritage as BiKBBI, and even more proud to carry that legacy forward as BIFIS – leading the way for fitted interiors across Great Britain.
Damian Walters Chief Executive Officer, BIFIS BKU OCTOBER 2025 43
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