p22 BKU-AUG21 Compusoft intro_bku 03/08/2021 10:28 Page 22
SOFTWARE SOLUTIONS
Getting it right is critical with supply issues F
ull order books until next year are a common theme for many retailers
right now. Getting new customers hasn’t been as much of a challenge for the first half of the year, as renovations have grown astronomically. Delivering on those new installations is, however, becoming a problem. The global supply chain has been hit by a
number of factors and that means getting orders right first time is more important than ever. A missed plinth off an order or the wrong colour cabinet are always challenging situations but now they can be extremely damaging, especially when managing credit lines.
Comment by Alex Ainge Managing Director, Compusoft GB
Getting the order right is, therefore, even more
important now because of the long lead times for products, as it makes remedials and re-orders more difficult than ever before. There’s a lot of development and advancement in CAD software being made right now but getting the basics right in catalogue data and making it easy to create accurate orders is critical. As the market rides high, we must make the
most of the opportunity and ensure that reputations remain intact for giving great service and delivering on what we promise. User friendly design software, incorporating the highest level of quality and accuracy within the catalogue data will be a key part of that.
Compusoft Group – Design, price and order accurately “
feedback from Joseph Murgatroyd at Inter Ceramica rings true for all Compusoft customers. Our comprehensive database of over 1,600 catalogues across kitchens and bathrooms are constantly updated by a team of 140 data experts across Europe to ensure all details are accurate. Our dedication to exact catalogue data allows
I
retailers to design with confidence and express their creativity, as the technical order details are created in the background as you work. You can be assured that the entire room will be priced and correctly ordered the first time. Winner Flex and Innoplus also have in-built
prompts and automation to ensure that simple but important elements, such as plinths and worktops, are accurately added to every order. This focus on detail is the reason why our customers have consistently given us 95% customer satisfaction scores and 99% of customers retain our software. See other case studies from our customers on
why they choose us:
compusoftgroup.com/case-studies.
f it’s on the design, then it’s in the quote and order”. This recent
u0800 470 3979
uwww.compusoftgroup.com
22 BKU AUGUST 2021
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