PHAM NEWS | OCTOBER 2026 News Review 7 Enhanced support for installers


With the aim of saving installers valuable time, Baxi has unveiled a new and improved Baxi Works platform, which enables users to find technical information faster and access the training and support they need to grow their business. The Works platform has evolved to include a new top-tier Baxi Approved Partner status. This status grants access to an enhanced package of business, technical and marketing resources. With these advantages come premium rewards and exclusive benefits.


Conference targets tool theft issues


Almost three quarters of UK tradespeople have personally experienced tool theft, according to research commissioned by Fix Radio. The survey of 500 tradespeople


found that 73% had experienced tool theft, while 74% said the problem had become more common over the past 12 months. The research also highlights


the low recovery rate for stolen equipment. Among those who


had experienced theft, 65% said none of their stolen tools had been recovered, while just 9% had recovered all of them. The financial and practical impact


can also be significant. Two in five tradespeople who had experienced


To support installers with the transition to


low-carbon heating, discounted heat pump training is also available on Baxi Works along with technical guidance and expert advice. By cutting training costs and providing practical assistance before, during and after installation, Baxi Works helps engineers grow their expertise and confidently approach new business opportunities. The platform includes tools to identify error codes, assess gas pipe sizing, a gas flow rate calculator and access to Parts Arena. ◼ phamnews.co.uk/1026/05


theft said they had lost more than £1,000 worth of tools. Four in five reported that the theft had caused at least moderate disruption to their ability to work, while 53% said they had experienced stress or anxiety as a result. The survey also found strong


support for tougher measures. Some 92% backed tighter regulation of the resale of stolen tools, 91% supported stronger penalties for tool theft and 85% wanted vehicle manufacturers to improve van security.


October conference The findings will form part of Fix Radio’s first Tool Theft report, due to be published at its Tool Theft Conference in Birmingham on 22 October. Conducted in


partnership with Wickes TradePro, the conference will bring together industry stakeholders to examine issues including forensic marking, insurance for the construction trades, improved security, regulation of the second-hand tool market and the human impact. “Overall, the


industry


response remains piecemeal and fragmented,” says Louis Timpany, CEO and founder of Fix Radio. “Our conference wants to bring together key stakeholders, such as insurers, van makers and tool brands, along with tradespeople and police, to develop measurable steps to combat tool thieves.”


For information on how to attend


the conference, use the link below. ◼ phamnews.co.uk/1026/06


Visit a heat pump


Grant UK is opening the doors of its purpose-built heat pump training facility at its Training Academy in Swindon, Wiltshire, and welcoming homeowners to attend ‘Visit a Grant Heat Pump’ workshops in partnership with Nesta. Homeowners will be able to see air source heat pumps in action and speak to members of the Grant UK team to learn more about this low-carbon heating technology. The workshops are designed for homeowners considering an air source heat pump. Each one-hour session will include demonstrations of working Aerona 290 and Aerona3


heat


pumps, ranging from single fan to double fan models. Grant UK’s renewables experts


will explain how the systems work, address common heat pump myths and discuss key installation considerations. The workshops are scheduled


for October and December, with more sessions planned for early 2027. Each session is free to attend. ◼ phamnews.co.uk/1026/07


Introducing the new home of Polypipe Building Products


www.polypipebp.com Optimised Navigation:


A sleek “look and feel” that allows for faster browsing.


Industry Insights:


A dedicated space for the latest blogs, detailed case studies, Future Homes Standards section and product news pages.


Centralised


Resource Hub: Easy access to


comprehensive product datasheets, technical documents and certifications.


Don’t just take our word for it. Take a look around our new website.


www.polypipebp.com


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