Insidethis issue 3 OCTOBER 2025 VOLUME 63 ISSUE 8 Editor’s
Viewpoint by Chris Jones
Trying to think ahead
You might think that this month’s front cover story ‘Homeowners unprepared for a boiler breakdown’ is about as earth-shattering as a study concluding that it’s cold in the North Pole or President Trump has a loose relationship with the truth. However, while the Which? survey might not have provided any startling revelations, it does help to highlight one of the major obstacles to the more widespread adoption of low-carbon heating solutions – a replacement boiler is more often than not a distress purchase. Naturally enough, when their boiler has stopped working,
consumers don’t want to waste time weighing up the relative benefi ts of potentially costly alternative technologies, they just want their heating back up and running as quickly as possible. When speed is of the essence, putting another white box on the wall, ideally in the same place as the old one, is very likely to represent the least disruptive and most economical option. So what can be done about that? Ensuring that homeowners
are better informed about heat pumps before their existing fossil-fueled system reaches the end of its life seems like an obvious strategy, but how many consumers really want to start thinking about their heating systems any sooner than they have to? Unfortunately, unlike a potential bathroom or kitchen refurbishment project, the future overhaul of a heating system is unlikely to persuade the average purchaser to spend their leisure time exploring local showrooms and gathering brochures. That said, the building of trusted relationships can make a
diff erence. Those installers who engage with their customers on a regular basis, gaining their confi dence over a long period of time, are always going to be better placed to preempt their customer’s needs and advise them of what options are available to them. Homeowners may not want to think about their heating, but they may well be content for you to do some of that thinking for them.
Special Features 19
Gas & Oil Boilers
An overview of this year’s installer incentive schemes and some of the latest boiler options
Regulars
04 News Review 10 Merchant News 12 Horror Show 12 People on the Move 13 Training Update 16 Business Matters 18 Energy Matters 27 Products in Action 36 Product News
Products in Action
39 Directory 39 Information Centre
See page 27 for the latest case studies
Don’t forget to use our online reader enquiry service to quickly fi nd the web page you need
Contributors Graham Parkes
Gas & Oil Boilers
22
How installers can meet the rising demand for hot water with the latest in combi boiler technology
Grant Phipps Tools & Workwear
30
Highlighting some of the safety and time-saving benefi ts of fl ame-free pressing solutions
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© Copyright 2025 Plumbing, Heating & Air Movement News All rights reserved. No part of this publication may be reproduced or stored in a retrieval system without written consent from the publisher. Attributed articles represent the views of the Author(s) and are not the necessarily those of the Editor. The publishers accept no responsibility for claims made by manufacturers or advertisers. This magazine includes a number of colour editorial photographs paid for by suppliers.
Managing Editor Chris Jones Assistant Editor Carol Hitchcock Consultant Publisher Chris Evans Southern Advertisement Manager Nathan Wood Production Paul Forster Design Consultant Tim Plummer
Caroline Shaw Electric Heating
33
Some of the key things to consider when installing direct-acting panels and electric storage heaters
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29,120 ABC Audited circulation Jan-Dec 2024
Look out for next month’s issue Heat
Water Pumps Treatment 28
Tools & Workwear
Press-fi tting tools and other useful pieces of equipment designed for professional tradespeople
33
Electric Heating
Highlighting some of the latest advances in direct water heaters and electric heating solutions
Taps & Showers
Gadgets & Tools
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