PHAM NEWS | OCTOBER 2025 10 Merchant & Distributor News sponsored by


Reliable renewables service Responding to a rise in heat pump demand


The Yorkshire based independent plumbing and heating merchant, Duftons, which has 13 branches across the region, has entered into an official partnerships with Samsung. As a result, the merchant will work directly with the manufacturer’s team to provide installers with additional resources and product expertise


With the aim of enhancing its ability to meet rising demand for low carbon heating solutions, Wolseley Group has announced a significant strategic investment in its supply chain. Central to the programme is the transformation of its Measham Distribution Centre into a dedicated fulfilment centre. The change will enable the business to scale its capability to deliver larger and more complex products, such as air source heat pumps, and provide a consistent and responsive delivery experience. The announcement follows the launch of Wolseley’s Renewables


Centre earlier this year – a dedicated brand designed to help installers succeed in the low-carbon economy by offering accredited training, MCS umbrella support, and technical design expertise. John Hancock, chief operating officer, says: “This is a bold and forward-looking investment that positions Wolseley at the heart of the UK’s renewables transition. We’re not just evolving our infrastructure - we’re evolving how we support our customers. The new fulfilment model will ensure we can deliver the right products, at the right time, with the expertise and reliability our customers expect.” ◼ phamnews.co.uk/1025/13


and also expand the training and technocal support it currently provides at its training centres in Leeds and Durham. Michael Rush, head of


renewables at Duftons, says: “Working with a well-recognised brand will allow us to provide our customers with market-leading solutions and expertise, helping them to meet the demands of today’s changing regulatory landscape. This partnership will also play a key role in helping us to expand our heat pump offering and resources, both online and in-branch.” ◼ phamnews.co.uk/1025/14


Pressing ahead with product training


Pochin Plumbing & Heating Supplies has been working closely with Instantor to deliver a series of customer-focused promotions in Q4. The merchant, which is part of the Plumbing and Heating Group (PHG), operates a network of 32 trade branches and nine bathroom showrooms in the Midlands. The new partnership has seen the Instantor Mobile Training Academy arrive on-site at various Pochin locations, giving installers the opportunity to gain hands-on product training and demonstrations on the company’s press fitting systems. “Press fittings are a huge growth area in the industry and Instantor has a first-class portfolio of products,” says Pochin’s commercial director Matt Pysden. ◼ phamnews.co.uk/1025/15


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