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www.pcr-online.biz @pcr_online


CONTENT Editor


Lynn Sencicle


lsencicle@datatam.co.uk 07793 054021


Graphic Designer Steve Williams


swilliams@designandmediasolutions.co.uk


ADVERTISING SALES Business Development Manager Eleanor Porter


eporter@datateam.co.uk +44 (0)1622 699 178


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INTERNATIONAL PCR and its content are available for licensing and syndication re-use. Contact Paul Ryder for opportunities and permissions. pryder@datateam.co.uk


MANAGEMENT Media Director


Paul Ryder


pryder@datateam.co.uk T +44 (0)1622 699 105


PCRmag


TheEditor I


Welcome to the March/April issue of PCR


n this issue we focus on remote and hybrid working. The benefits of remote working, greater productivity, juggling family life and more are well reported, but it’s all too easy to think of people working from home as being


in their PJs while cuddling the dog and watching Bargain Hunt while answering emails, but the reality is mostly quite different. Important family space such as the kitchen table or the spare bedroom is given over to a makeshift home office, and there’s the very real and growing issue of isolation, and being forgotten – I know first-hand of a remote worker whose company


forgot to upgrade their PC when the rest of the business was upgraded – and this is why hybrid working is on the rise. With this in mind, Wayne Gratton of Nuvias looks at the role of unified communications in shaping workplace dynamics, and David Furby, of Novatech discusses the role IT has to play in ensuring a great business culture in a hybrid or remote-first workplace.


Cloud technology is at the heart of remote ad hybrid working whether people realise it or not


and Terry Storrar of Leaseweb UK reveals all about the trends and drivers being seen in it. Meanwhile, James Hastings of eSentire looks at the specific issues of cloud technology that smaller firms face.


As businesses continue to scrutinise expenditures and seek cost savings, SaaS products are


increasingly coming under pressure to adapt their pricing to make them feasible investments for companies. Demed L’Her of DigitalRoute explains how to tackle the issue.


ISSN: 1742-8440 Copyright 2024


Datateam Business Media Ltd. 15a London Road, Maidstone, Kent ME16 8LY


All contents © 2024 Datateam Business Media Ltd. or published under licence. All rights reserved. No part of this magazine may be used, stored, transmitted or reproduced in any way without the prior written permission of the publisher. All information contained in this publication is for information only and is, as far as we are aware, correct at the time of going to press. Datateam Business Media Ltd. cannot accept any responsibility for errors or inaccuracies in such information. You are advised to contact manufacturers and retailers directly with regard to the price of


products/services referred to in this publication. Apps and websites mentioned in this publication are not under our control. We are not responsible for their contents or any other changes or updates to them. This magazine is fully independent and not affiliated in any way with the companies mentioned herein.


If you submit material to us, you warrant that you own the material and/or have the necessary rights/ permissions to supply the material and you automatically grant Datateam Business Media Ltd. and its licensees a licence to publish your submission in whole or in part in any/all issues and/or editions of publications, in any format published worldwide and on associated websites, social media channels and associated products. Any material you submit is sent at your own risk and, although every care is taken, neither Datateam Business Media Ltd. nor its employees, agents, subcontractors or licensees shall be liable for loss or damage. We assume all unsolicited material is for publication unless otherwise stated, and reserve the right to edit, amend, adapt all submissions.


N-able recently released a new study in partnership with Canalys the MSP Horizons Report 2024, which examines the future of the MSP landscape, and John Pagliuca reveals some of the report’s key points.


In our interviews this month, Jonathan Sutherland, sales director at Exertis talks product,


distribution and supporting customer needs, while Rob Pocock of Red Helix, reveals all about the cybersecurity landscape SMBs are facing and the importance of using clear language. Regulations are constantly evolving, becoming more punitive with larger fines and penalties every year. As a result, there is a collective industry movement towards the continuous improvement of cybersecurity in business and their ecosystem. This includes understanding what policies and processes must be implemented to remain compliant as Karl Mattson of Noname Security explains.


I hope you find this issue informative and interesting.


Lynn Sencicle Editor lsencicle@datatam.co.uk


In association with www.datateam.co.uk +44 (0)1622 687031 www.pcr-online.biz and PCR Awards


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