industryopinion
The four steps to digital maturity for supply chain organisations
Evan Unrue, Chief Technologist, IoT, Analytics & Cognitive EMEA at Tech Data shares his insight into how businesses can leverage data, analytics, and AI to create a resilient and flexible supply chain.
T
he past 24 months have been a perfect storm for supply chains. In a sector with already high expectations for transparency, speed, and customer service, multiple waves
of disruption caused by the pandemic and rapidly changing demand made planning logistics operations particularly difficult. Te need to improve supply chain efficiency, however, has
been a concern ever since disruptors such as Amazon changed the rules of the game, heightening consumer expectations of what a supply chain should deliver. Today, organisations want to be able to visualise and sense their supply chain and gain a true picture of current and future demand. Tis leads to the ultimate goal of implementing a flexible and resilient supply chain, whilst also being able to predict and model and adapt to demand and disruption. In order to do this, a certain level of digital maturity is needed, based upon the four pillars of; foundational data strategy; a modernised data and analytics environment; insight driven decision making; and the ability to leverage AI for enhanced prediction and automation capability.
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A sixth sense Te need to sense and visualise supply chain demand is driving technology adoption across the sector. Data is created across every part of the supply chain. Tis includes asset and fleet tracking and management data, customer and back-office data, as well as data relating to third party suppliers and services. It is also the case that upwards of 80% of the relevant data will come from outside an organisation, including metrics such as current demand levels on freight suppliers or the levels of production of raw materials. Creating a clear picture of these many data points is crucial to being able to sense your supply chain and account for future demand. In fact, one of the major issues of the past 18-24 months is that businesses have found it hard to forecast demand into their suppliers, leading to complications around sourcing products. Tis has highlighted just how important this bi-directional flow of information between a business and its supply chain is for efficient delivery of goods.
June 2022 | 11
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