BIKEBIZ AWARDS
RETAILER AWARDS IBD OF THE YEAR - INSPIRAL CYCLES
“We’re totally chuffed to win the best independent bike dealer award and are very happy to get recognition for everything our experienced team have worked so hard to achieve. Our high street shop is in a small, disadvantaged town in North East England which is working hard to reinvent itself through tourism and leisure. County Durham is one of the least populated areas of the UK but we are blessed with such a wealth of riding over the moors, down the dales, along the disused railway lines and in nearby Hamsterley forest. Inspiral Cycles has been trading over seven years and has grown rapidly from two to eight staff and from a tiny shop to four times the size of our original premises in that time. It’s been far from plain sailing over recent times with a great deal of uncertainty for many businesses but we know our staff are dedicated to getting the right result to make our customers smile. This award will
OMNICHANNEL RETAILER OF THE YEAR - HARGROVES CYCLES
“We are very grateful to receive the BikeBiz Award for Omnichannel Retailer of the Year. It is a reflection of the dedicated team behind the business that puts in the hard work day in and day out.” - Tom Dodd, MD
What the judges said… “Hargroves represent the very best of independent omnichannel retail: great customer experience in-store and online from a business that has adapted to the headwinds of contemporary retail.” - David Middlemiss, Bicycle Association associate director
certainly give us a boost and we’re looking forward to whatever comes next. Cheers BikeBiz!” - Gary and Fiona Ewing and Inspiral Cycles team
BEST RETAILER SERVICES - GREEN COMMUTE INITIATIVE “The whole team at Green Commute Initiative is absolutely thrilled to have won this award for a second time. We strive to offer a top-class customer experience to all our Cycle to Work Scheme clients; the end users, their employers and not forgetting, our wonderful bike shop partners. This is reflected in our industry-leading TrustPilot score and now recognised once again by the BikeBiz judging panel. We are proud that our scheme model strongly and successfully challenges the traditional providers and their practices. Winning this award reinforces our belief that fair play is the way forward. Thanks again from a very delighted GCI team!” - Joanna Flint, marketing director
What the judges said… “GCI is the best cycle scheme initiative available for all parties involved. The administration aspect is quick and simple with minimal commission costs to the retailer, and with no limit on value opens up the option of e-bike purchases.” - Kate Warner, Pedal Revolution managing director
www.bikebiz.com
December 2022 | 11
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