VENDING TECHNOLOGY


technology original equipment manufacturers (OEMs). “Software sells hardware,”


said Joshua Applestone, chief executive of Applestone Solutions. “OEMs who work with our software solution can cover more retail categories, accommodate more product types, and focus on what they do best — selling great vending hardware —


APPLESTONE SOLUTIONS Applestone Solutions, a specialist in innovative vending machine software, has announced an update to its specialty retail solution designed specifically for vending


DE JONG DUKE Another example of how new technology is transforming the way vending machines work comes from de Jong DUKE with its ConnectMe for the OCS (office coffee service) market. This two-way connectvity tool is said to enhance the user experience by giving operators full control over their coffee machines and valuable insights, all from a remote platorm. ConnectMe enables remote service by allowing operators to disable malfunctioning hardware, reboot machines, and modify settings, all without an on-site visit. This remote control helps address issues


quickly, minimising downtme and reducing service calls. If a technician is required, an “out of order” message can easily be displayed on the screen. Additionally, ConnectMe supports preventative maintenance by enabling operators to schedule tasks, monitor consumption, and adjust recipe settings remotely, ensuring machines perform at their best. With real-time insights and instant alerts, operators can proactively manage their machines, leading to a more efficient operation, lower maintenance costs, and enhanced customer satisfaction. For customers, ConnectMe makes the


coffee machine more interactive. Through the platform, businesses can upload images, videos, or even share updates directly to


while we help them meet evolving customer needs through constant software innovation. OEM distributors, resellers, solution seller partners, and VARs make substantial revenue when they sell more advanced software with OEM hardware.” “Operators and retailers want to vend everything from perishable food to electronics to regulated products, and they should be able to use exactly the right hardware for their needs,” said Greg Kelleher, CTO of Applestone. “Our software solution is open and adaptable. We’ve


geared our latest release specifically to OEMs, making our offering different from what you see from our competitors, who are typically restricted to specific hardware.” Applestone Solutions’ software represents


a leap forward in vending technology, enabling OEMs to focus on hardware innovation while leveraging, expansive software capabilities. The advanced item-level tracking feature is valuable for retailers managing perishable goods, pharmaceuticals, or products requiring precise inventory control.


the machine’s touchscreen. This creates a more engaging, personalized experience for employees or visitors, making the coffee station an active communication hub. In addition, this innovative technology


helps reduce energy consumption. ConnectMe tracks machine usage and can automatically switch machines to energy-saving mode during periods of low demand, saving up to 30% on energy costs. This feature is particularly important for businesses looking to reduce their carbon footprint while saving on energy bills.


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De Jong DUKE is also a specialist in sustainable practices within the office coffee machine sector. As part of their sustainability commitment, the firm prioritises the use of recycled materials in their machines, reducing the need for new raw materials. Additionally, the company offers eco-friendly, biodegradable cleaning tablets that help minimise the reliance on harsh chemicals, further reducing the environmental footprint of operating their machines. The use of recyclable materials by the company also meets the growing consumer demand for eco-friendly products.


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