CLUTCHES, BRAKES & COUPLINGS FEATURE
Global service solution offers brake users turnkey maintenance support
When providing high performance braking solutions for heavy-duty applications in the renewable energy, offshore, mining, oil & gas and steel sectors – reliable maintenance support is of the utmost importance to reduce downtime and increase profitability. Svendborg Brakes meets these requirements with its Global Service Solutions Support package, which provides the reliability of service required to support these installations
W
hile brakes play an important role in controlling the motion of
industrial equipment - offering a truly successful maintenance package for these products requires an innate understanding of the associated components within the machine. In addition, specialised strategies are required to service the varied needs of designers, OEMS and end users. Due to these factors, Svendborg Brakes offers a global 24/7 service support service, facilitated by highly competent engineers, who utilise specific knowledge on individual systems to enact customised maintenance strategies, or react quickly to emergencies. Svendborg Brakes engineers aim to accurately predict specific types of wear on brakes. This allows the company to warn operators when components will need checking or overhaul. The result is a much more proactive approach towards maintenance, with preventative measures in place to guard against downtime and reduce repair costs. Svendborg Brakes are able to store system attributes, which can then be referenced at any time, offering its maintenance engineers a continuous reference for effectively maintaining equipment in a cost effective manner. As with any maintenance partnership, trust between end user and provider is essential. With many applications in heavy-duty industries required to work flawlessly to protect fine profit margins,
Svendborg Brakes offers a global 24/7 service support service, facilitated by highly competent engineers
extended downtime is entirely undesirable. Svendborg Brakes utilises a fast response approach on a global scale to ensure that end users can be assured of a swift presence on site. Branches are in continual contact with users, monitoring situations and providing local knowledge centres.
Svendborg Brakes experts offer support
anytime by phone or e-mail via the 24/7 support service. The brake manufacturer offers the dedicated Svendborg Brakes Service Support App for iOS and Android, which offers instant communication with a highly qualified technician around the clock, anywhere in the world. A wide choice of communication options for end users ensures increased responsiveness in worst case scenarios. Svendborg Brakes strives to provide its
customers with more than just a the product itself. This is embodied by the training offered to operators of its products. The Svendborg Brakes Academy aims to educate a full range of brake users, incorporating highly trained specialists and newcomers. By increasing familiarity with the product, the company helps to increase vigilance regarding maintenance procedure, allowing operators to spot issues with increased speed, so maintenance teams can be dispatched at the optimum time. Working with brakes also incorporates assessing associated components and specialist systems on-site. These systems incorporate highly complex electronic control or devices which require the attention of skilled engineers. Luckily, Svendborg Brakes does not confine its approach to solely brakes, instead evaluating an entire system to provide the utmost reliability overall. As a result, Svendborg Brakes Service Support goes far beyond ensuring the performance of one aspect of the system. By selecting a highly proficient
specialist, end users directly benefit from a deeper understanding of the product. Familiarity with machinery, and taking the approach that brakes form part of a much larger interconnected installation, ensures that increased reliability and cost effectiveness are not mutually exclusive.
Svendborg Brakes
www.svendborg-brakes.com
MISALIGNMENT | VIBRATION | NOISE | MAINTENANCE COSTS
T: +44 (0) 1274 531034 E:
post@centa-uk.co.uk @CentaUK
DISCOVER HOW CENTA CAN SOLVE YOUR TRANSMISSION PROBLEMS AND SAVE YOU MONEY - CALL US TODAY: 01274 531 034 OR VISIT:
WWW.CENTA-UK.CO.UK/SOLUTIONS
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