NEWS&TRENDS Q&A with Leyla and Richard, Vodafone fra nchise part ners
and supportive with all of our needs and plans. They treat us as business partners.
p Leyla and Richard, Vodafone franchise partners based in the West Midlands
What did you do before franchising and what prompted you to make the change? Leyla: I worked for Vodafone Enterprise. I loved my job but Richard and I had always aspired to be business owners. Richard: I have been working in the mobile industry for 16 years. I wanted to be my own boss and have the ability to implement positive changes quickly that can have a big impact on the business.
Why did you choose Vodafone? Richard: I was excited to become part of
Vodafone on the cusp of 5G launching and be part of a new way of working. The Partner Programme team painted a great picture of the direction Vodafone was moving in, so I knew I couldn’t miss out on this great opportunity.
What has the training and support been like? Leyla: There have been a few teething challenges but we are still in a transition period. Throughout the interview process and since we have been live, everyone in Vodafone has been very approachable
Describe a typical day in the life of a Vodafone partner Leyla: Richard and I are joint partners so we take on different roles within the business. I look after the operational side of the business, while Richard works with the team to drive performance through coaching and support.
How does Vodafone help you achieve a healthy work-life balance? Leyla: Being a Vodafone partner is about supporting your team rather than doing it for them. It’s early days, so we’re working hard at the moment, but we’ve still been able to have a fl exible schedule.
Would you recommend being a Vodafone partner? Richard: Yes, and I have – four of my friends are currently going through the process!
DID YOU KNOW? 93% £17.2bn turnover generated of franchisees report profi tability
by the franchise industry in the UK
710,000
people employed in UK franchising (up 89k since 2015)
12
WANT TO SHARE SOME NEWS?
Get in touch! Call 020 8394 5216 or email
jack.sadler@
vmgl.com
How has business been (and what does the future hold)? Richard: Business has been good. We have already seen a strong improvement in performance since our go-live date. However, we have higher expectations of ourselves and our team so there is still work to do. l
*bfa Natwest Franchise Survey 2018
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