where everything, from the wiring to the water use to the building materials, is designed to create as minimal a carbon footprint as possible. “That is such an exciting trend and an innovative
change in the industry that is very visible here in Seattle,” she says.
WHEN COMPLIANCE AND RISK MANAGEMENT CONTRIBUTE TO ESG With the increasing complexity of global regulations and geopolitical risks, compliance and risk management have become critical priorities for mobility professionals. ESG plays a part in ensuring that organisations adhere to local rules and recruitment legislation. “Stakeholders, customers and clients today are all
more conscious of the impact that business has on the environment and on social equity,” says Karen Bannon, director of marketing and ESG at Arpin Group, a leading service-oriented international household goods moving and storage company. “They demand transparency and accountability. By demonstrating a commitment to sustainability and meeting the demands of the eco-conscious customer today, we can position our company for long-term viability.” ESG is central to Arpin’s culture and the company
has been honing its environmental credentials since 2009. That was the year Arpin decided to work with the International Society of Sustainability Professionals (ISSP) to assess the company’s sustainability criteria and objectives and the environmental impact of Arpin’s global operations. It became the first company in the moving industry to perform the S-CORE Multi-Purpose Sustainability Assessment offered by the (ISSP). Executives from every division, including management,
office and operations, finance and accounting, purchasing, business development, environmental affairs, and marketing and public relations, worked together to assess company performance against benchmarks. Then, once the company had established a baseline, it set up an internal global sustainability committee. Arpin now has a purpose-built platform to track and report ESG data and performance. In addition, in 2022, Arpin unveiled its ‘Moving For A Cause’ campaign. This initiative allows customers to choose between five global charities on completion of their move Arpin will then donate to that charity on behalf of the customer. “If you don’t seize on the opportunity to advance the
green economy, then you are putting your organisation at risk,” Karen Bannon of Arpin explains. “ESG is central to our company culture and we are committed to sustainable and responsible growth. As a company, we emphasise the triple bottom line of people, planet and profit. Those are the key pillars on which our business plans are based and which drive all of our business decisions.”
SUSTAINABILITY IS GROWING Carrie Hartman says Japan, Singapore and South Korea are already very environmentally conscious, but in some parts of APAC work around ESG is still a “work in progress” as countries try to balance the demands of industrialisation with attempts to conserve energy and resources. As companies with high ESG and environmentally conscious policies move into countries with emerging
economies, then suppliers start to change their offerings in order to meet the needs of their clients. “I think you are going to see a natural evolution
that will be driven by the corporations first and their investment into developing countries, followed secondly by the supply chain companies,” she says. “There is still something of a gap in terms of what is
available, and some options may not exist in developing countries in the way that they exist in Seattle or London. But the intention is there, as is the investment from people travelling to those countries. The corporations that are investing in those countries, and the countries themselves, are committed. The speed of change will move much faster than what we have seen historically.” Organisations are now looking to service providers to
track and report on sustainability efforts throughout the whole supply chain and offering options to offset their carbon footprint. “For example, there are now features available that
when you book your travel, you have the ability to allocate a certain proportion of funds to sustainable aviation fuel or reforestation of depleted areas. That has become a real primary focus and interest.” While the mobility industry is intrinsically bound up
in questions of carbon emissions, development, travel and sustainability, its corporate buying power means it has a real opportunity to make a difference. Not only does incorporating and measuring ESG
in business planning provide data for your customers and stakeholders, but it also pushes your organisation to think deeply about its purpose and policies. That in turn will help prepare you for a future in which ESG and sustainability credentials become components of a healthy and thriving organisation.
“ By demonstrating a commitment to sustainability and meeting the demands of the eco-conscious customer today, we can position our company for long- term viability.”
KAREN BANNON, DIRECTOR OF MARKETING & ESG, ARPIN GROUP
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