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“ I was pleasantly surprised and glad that the relocation package also included a part for me. My anxiety found some relief during
and after the meetings with my coach, as she gave me some tools and useful tips to familiarise myself with the society I was going to live in. Although the first few weeks were
difficult, I can say now that I feel an improvement in my health and well-being. In the beginning, for me the thought of
moving to another country was anxiety inducing, I discovered since then that relocation is not just an event, but an ongoing process of successes and failures, of questions and answers, of feeling powerless and becoming more confident. Most importantly I believe that focusing on a growth mindset is also crucial.”
RESEARCH PARTICIPANT, ROMANIA TO USA/CALIFORNIA
Source: Peace of Mind on the Move (REA, 2023)
BREAKTHROUGH: MANAGING EXPECTATIONS The GM function can proactively manage blind spots by including independent, confidential and specialised support to meet the complex psychological contract needs of the assignee and family. Customised life/career transition coaching is the most cost-effective tool to both prevent and mitigate potential psychological contract breaches. This is no easy job, in fact,
international life/career transition coaches have a unique background and track record to empathise holistically with the families on the move. Different to outplacement coaching and highly trained in proven methodologies that are embedded in change management, health and wellbeing, confidence- building and of course job search in the new country. Being able to realistically manage
expectations is the underlying common denominator fundamental to the successful adjustment and integration on assignment. A psychological contract breach
“ The stress of not having a VISA has massively impacted me. The most frustrating thing is knowing that if I was married to my fiancé I would not be in this position. I currently can’t work, can’t study, can’t register myself as a resident, open a bank account, be named on a rental contract or even get a library card. I also cannot access healthcare as a resident. My coach has been a source of not
only career coaching, but also guidance and emotional support as myself and my fiancé navigate landing in Munich. The reason she works so well with me is that she built trust, showed empathy, had market knowledge, and outlined a clear pathway. My coach has been a beacon in the storm.”
RESEARCH PARTICIPANT, SPAIN TO GERMANY/MUNICH Source: Peace of Mind on the Move (REA, 2023))
occurs when an employee feels that employer obligations have not been fulfilled, often due to perceived expectations for duty of care not being met, including those of the family. For example, post-BREXIT, a British unmarried couple, experienced severe disruption moving from Spain to Germany to where the assignee was taking up a new post in Munich. They were engaged and planned to marry, but the highly qualified dual career couple was unable to settle in due to the restrictions they experienced in every aspect of the spouse’s life. In this case, the support of
working with a coach mitigated the risk of a psychological contract breach. The coach focused attention on a positive process to reset expectations, gain essential knowledge, access to resources and networks to rebuild the spouse’s personal, social and professional identity. This support was crucial to the success of the assignment, built resilience and mitigated a breach.
Inclusion of dual career support
in the global mobility equation, and inclusion in HR policy, can make a tangible difference to the experience and success of the assignment. The outcome is a gamechanger
and there is overwhelming evidence to show the net benefit to an employer and the employee/assignee.
ROI: According to KPMG’s estimates the cost of a failed assignment can range between USD $850k - $1.25m. The cost to provide a career/ life transition coaching programme to a dual career family on the move is around 0.3% of the average cost of an overseas assignment.
IT STARTS WITH INCLUSION. A NEW ROI: RETURN ON INCLUSION. Inclusion is the catalyst for change that is overdue and recognises an underappreciated and undervalued group that is pivotal to the success of the assignee and the assignment. Inclusion is the key to meeting the psychological contract needs of an assignee, the family and in turn the performance targets for the employer on assignment.
“ In my personal experience, I felt extremely lucky to have been included in the relocation policies of my partner’s company. I’m very grateful for the generosity of their HR policies.”
RESEARCH PARTICIPANT, USA TO UK/LONDON
Source: Peace of Mind on the Move (REA, 2023)
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