employee benefi ts and work life balance. Once everyone had ranked over 30 component parts, order of importance, the results underpinned a strategy for how the fi rm should be run and even today, this approach is constantly evolving.
A successful year Chris Dell said: “T ere can be a perception, when you undergo a merger, that you’ve just been taken over by a national fi rm and you’ll lose your identity, but that’s defi nitely not the case here. We’re still independent and maintain autonomy in doing things our way, but it’s been recognised that we have a lot to off er in terms of providing a valuable service to other fi rms within the wider TC Group. T is is also refl ected in Stephen now having a national role as Regional Managing Partner for the group. “We’ve always had an appetite for engaging in best
practice and working with key stakeholders, and that’s simply going to feed through into what we can provide for our clients as we continue to grow and develop along our own ambitious business journey. “Our values of ‘Distinctive, Inclusive, Valuable,
Courageous, Caring and Progressive’ guide us and shape our culture. T ey help us not only retain our best people but also attract new team members to the business.” Stephen Watts added: “We deliver a quarterly business review (QBR) which provides key updates to everyone in
the business whilst at the same time, our board members openly answer all questions anyone might have. “We also carry out a survey at each QBR on how likely
someone would be to recommend TC Group to friends and family as a place to work and we’re very proud to score highly – it’s currently averaging around 8.4 out of 10 – a score many business owners would give their right arm to achieve. T is means a lot to us because at the heart of this business is having a team that works together to support, share knowledge and advise business owners across all areas of their journey. We’ll continue to invest to make the business an enjoyable and rewarding environment, where everyone feels empowered, has the support to develop personally and where eff orts are recognised and rewarded. “I often say a lot of our client and people strategies
are common sense but they’re not common practice. It’s eff ective leadership that makes them common practice and winning the hearts and minds of clients and colleagues alike is crucial to this.” Sound advice many businesses would benefi t from.
Find out more at
www.tc-group.com or call 01604 746760.
“When it comes to meeting my needs for expert tax advice and tax planning, I’ve found the TC Group team to be outstanding and superbly knowledgeable and indeed experts in their fi eld. I’ve recommended TC Group to many of my friends and colleagues all of whom have been extremely impressed.”
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